Telecoms Human Resource Management
BD 008
Overview This course examines the role of HRM in business viability and relative performance. When competently handled, THRM helps the telecom firms to operate cost-effectively in the industry in which it competes and legitimately in the societies in which it is embedded. The course presents possible action plans for developing and managing human resources (HR) in an organization, in the context of market forces and best practices. Participants will learn how to investigate the development of talent pools and HR- related projects, with illustrations of various information systems for HR management provided. Participants will develop the skills necessary to plan and manage HR programmes in today’s ever-changing environment. For more information: about this course, or to register, contact us on: Tel: +254 20 243 7599, +254 727407925, +254 704208131, Email:
[email protected],
[email protected],
[email protected]
Training • Consultancy • Resourcing For more Information Nxt pg
Telecoms Human Resource Management Course Objectives
Managing Employee Relations
1) Develop a clear and meaningful understanding of human resource management theory, functions and practices;
• Positive/Progressive discipline
2) Comprehend and defend the role and value of human resource management in the success of modern telecoms organizations;
• Terminations The Union-Management Framework • Philosophy of Unionism • Functions of Unions
3) Apply human resource management concepts and skills across a variety of contexts, situations and incidents
Collective Agreements
Target Audience
• Union as organizations
Telecommunications HR managers; heads of department.
About Viscar
Course Outline
Viscar Industrial Capacity Ltd is a dynamic Training,
Introduction to HRM • HRM activities and roles • Professionalism in a HRM context
• The Collective Bargaining Process
Consulting and Resourcing firm that provides innovative Information Technology and Engineering solutions for corporates and businesses. Viscar has a rich history of driving innovation and excellence in capacity building and
HR Strategy
partners with organizations to enhance productivity and
• Strategy and the process of strategic management
optimize strategic output.
• Strategic HRM: ‘best fit’ or ‘best practice’? • Strategic HRM and sustained competitive advantage
Founded in 2008, Viscar has to date equipped over 5000 staff with skills and knowledge in technology that has
Objectives and metrics of HRM
improved productivity, increased efficiency and reduced
• HR across management structures, and orientations
risks in several organizations. In the period, Viscar has
• Development of HR through history Turnover
also provided advisory and consulting services for over 20 organizations across a wide range of sectors.
• Turnover impacts, calculations
For more information about registration please contact Tel: +254 20 243 7599, +254 727407925, +254 704208131, Email:
[email protected], skamau@viscarcapacity. com,
[email protected]
