Shanavas Abdulmuthu System & Network Support Dubai Phone: +97150 1358540 E-mail:
[email protected] Objective: I would like to pursue a challenging career and strive hard to acquire knowledge and achieve higher grounds in the ever growing and innovative field of Networking. My areas of expertise include Network & System Support and onsite technical support involving software and hardware. Profile: Total eight years of experience (which comprises of 5 years in UAE and 3 years in India) in the field of Information Technology in the area of Network & System Support on Windows based Networks & modern Internet Technology. Fast learner, self-motivated, applying methods and technical updates in my day-to-day work with a high degree of attention and commitment to work. Experience in the UAE: 1. Worked as a Network and Systems Support from October 2013 to September 2016. Drake & Scull International L.L.C – Abu Dhabi, UAE.
Administering, configuring and troubleshooting of Windows 2003/2008/2012,XP,7,8 and Windows 10. Installation, Configuration and Administration of Windows File and Print Servers. Installation, Configuration and Administration of DNS Server and DHCP Server. Installation, Configuration and Administration of ISA (Internet Security and Acceleration). Thorough understanding and experience of TCP/IP based networks. Installation, Configuration and Administration of Terminal Services and Remote Desktops. Installation, Configuration and Administration of MS Exchange Server 2003/2007. Excellent proficiency and experience in cabling networks using UTP CAT5E and CAT6. Managing Data Backups and Restores. Excellent technical and supervisory skills involving Installation, maintenance and troubleshooting. Knowledge of ERP(JDE Edwards). Knowledge of Audio & Video Systems. UPS and Printer Management. Communication and team building skills with ability to work independently or in a team. Excellent in identifying and troubleshooting of minor & critical problems occurring on the Network. Excellent in drafting Troubleshooting and day to day procedures.
2. Worked as a Technical Support from June 2008 to September 2010. Smart World Computer Trading – Dubai, UAE. Diagnosis of desktop, application, networking and infrastructure issues. ID Card Printers Installation, Configuration and Training. ID Card Software’s Installation and Training. Installation and support of IT and Telecommunication equipment’s. Computer Hardware Assembling and Troubleshooting. Network Troubleshooting and Cable Configurations. All Kind of Software Installation. Experience in India: 1. Worked as a IT Technician from December 2016 to August 2017. I Dreamz Computer, Kerala. Duties involved managing and maintaining the Workgroup of the company, maintaining the hardware and supporting end users day to day activity. 2. Worked as a IT Technician and Hardware & Network Instructor from Jan 2011 to April 2013. Galaxy Mobiles & Computers, Kerala. Professional Certifications:
MCSA – Microsoft Certified Systems Administrator MCSE – Microsoft Certified System Engineer CCNA – Cisco Certified Network Associate DCH – Diploma in Computer Hardware
Other Trainings and Add-ons: Cad & Drafting Software – AutoCAD, Revit (BIM) Programming Languages - C, C++, VB MS Office & Office 365 - Word, Excel, Power Point, Outlook, Acess DTP – PageMaker, Photoshop ID Card Printing Software – Card Exchange, Assure ID, Card Five Educational Qualifications: Post graduate Diploma in Computer Application [PGDCA] - ICES (Indian Computer Education Society), Kochi, Kerala. Diploma in Computer Science, 3year [DCS] - State Board of Technical Education, Kerala Govt. Extra – Curricular Activity: Certificate in National Service scheme from Kerala University Smart brains award from smart world computer trading, Dubai for outstanding performance
Personal Details: Date of Birth Nationality Visa Status Father’s Name Sex Marital Status Religion Languages Known
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20th May 1980 Indian UAE Visit Visa Abdulmuthu Male Married Islam English, Hindi, Malayalam
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K8316809 Trivandrum 22/02/2013 21/02/2023
Passport Details: Passport No. Place of Issue Date of Issue Date of Expiry Interests and Hobbies: Traveling, Hearing Music, Playing Cricket and Foot Ball and Reading Declaration: I consider myself familiar with computer aspects .I am also confident of my ability to work in a team .I hereby declare that the particulars furnished above are correct and true to the best of my knowledge. Place: Dubai Date:
Shanavas. A
