������������������������ NETWORK OPERATIONS CENTER (NOC) PRICE SHEET VAR Price Sheet SET UP Product Name Standard Set-Up Extended Set-Up
Offering Per End User Location Set-Up Running LPI RMM Per End User Location Set-Up Running Alternative RMM package
Cost
Ingram Micro SKU
$225 per site
35615G
$550 per site
35616G
LEVEL I SERVICES Devices Covered
Monitoring Activities
Windows Server 2000 Windows Server 2003 Switches Routers Access Points Firewalls Product Name Single Server/Device Bundle (1 server plus 3 infrastructure devices)
1. Monitor 2. Alert 3. Escalate to Acknowledgement
1. 2. 1. 2.
Coverage Options 24 X 7 After Hours, Weekends, Holidays 24 X 7 After Hours, Weekends, Holidays
Cost
Ingram Micro SKU
$18.00 per device
35605G
$35.00 each
36417G
LEVEL II SERVICES Devices Covered
Monitoring Activities
Windows Server 2000 Windows Server 2003 Switches Routers Access Points Firewalls Product Name Single Server/Device Small Business Server Bundle (1 server, exchange & SQL) Bundle (1 server plus 3 infrastructure devices)
1. 2. 3. 4. 5. 6. 7.
1. 2. 1. 2. 1. 2.
Coverage Options 24 X 7 After Hours, Weekends, Holidays 24 X 7 After Hours, Weekends, Holidays 24 X 7 After Hours, Weekends, Holidays
Accept Alert Contact/Alert VAR Log into Device Evaluate Event logs Restart service Look for Failed Hardware Escalate to VAR Cost
Ingram Micro SKU
$35.00 per server
35607G
$80.00 per server
N03011
$95.00 each
36419G
APPLICATION ADD-ON Applications Covered Anti-Virus Active Directory IIS Back-Up Services Exchange Services Database Services
Product Name Application Add-On
Monitoring Activities 1. Monitor 2. Alert 3. Escalate to Acknowledgement
Cost
Ingram Micro SKU
$20.00 per application
M60256
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