February 1, 2016 GOVER RNING BOA ARD
TO O:
Program Managers, M S SETA-funde ed WIOA Service Provviders, Site S Superv visors, Sacrramento W Works America’s Job Ce enters of o California a (SWCCs))
FR ROM:
Kathy Koss sick, Execu utive Directo or
RE E:
Referral an nd Requestt for Service es and Rea asonable Accommod A dations for I ndividuals with Disabiilities – WIO OA Directive D #W WDD16-3
DO ON NOTTOLI Boarrd of Supervisors Coun nty of Sacramento
ALL LEN WARREN Councilmember Cityy of Sacramento
JAY Y SCHENIRER Councilmember Cityy of Sacramento
SOPHIA SCHERMA AN Publiic Representative
asonable The purpose of this directive is to p provide guiidelines to ensure rea commodations to all customers. acc
PATR RICK KENNEDY Y Boarrd of Supervisors Coun nty of Sacramento
KAT THY KOSSICK Exe ecutive Director
925 Del Paso Blvd., Suite e 100 Sacram mento, CA 9581 15 M Main Office (91 16) 263-3800 H Head Start (91 16) 263-3804 Website: http://www.seta..net
It is s the policy y of the Sac cramento E mploymentt and Trainiing Agencyy (SETA) to comply witth all federa al and state e regulation ns that pro ohibit discrim mination on the basis s of disab bility, inclu uding Secttions 503 and 504 of the ehabilitation n Act of 19 973, the Am mericans w with Disabilities Act (A ADA) of Re 199 90, and Se ection 188 of the Wo orkforce Invvestment A Act of 1998 8, which ens sures thatt each qualified p erson sha all receive e the rea asonable acc commodations needed to en nsure equa al access to emplloyment, educational opportunitie o es, program ms, and acttivities in th he most inttegrated settting. a the ADA require tthat no qua alified perso on shall, The Rehabilittation Act and son of disa ability, be d denied acce ess to, partticipation in n, or the sollely by reas benefits of, any a program m or activitty operated d by SETA A. The law extends acc cessibility provisions p to the privvate sectorr in order to help gu uarantee persons with disabilities employme ent and the e right to enter the ecconomic, cial and culltural mains streams. soc As a result off work ince entive progrrams such as Ticket-tto-Work (T TTW), as ell as discre etionary and d local gran nts, more ccustomers w with disabillities are we being directed d to Sacramento Worrks Americca’s Job Ce enters of C California (SW WCC) for services. s Th hese effortss are coord dinated with h the assistance of SE ETA’s Disab bility Resource Coordin nator (DRC C). The role of th he DRC is to guide JJob Centerr staff in helping peo ople with sabilities ac ccess and navigate th he provisio ons of vario ous work in dis ncentive pro ograms, dev velop linkag ges, and to o collaborate e with emp ployers and service
“Preparing People for Success: in School, in Work, in Life”
providers to achieve and expand the capacity to serve customers with disabilities. The DRC also serves as an information resource on programs that impact the ability of persons with disabilities to gain and retain employment. DISCLOSURE The Department of Labor’s equal opportunity regulations (29 CFR Part 37.37(b) (2)) require the collection and retention of demographic information about individuals participating in programs or activities funded by DOL, such as race and ethnicity, age, gender and disability status. Services cannot be denied to customers who decline to indicate disability status. Requesting this information, which is to be collected upon registration, is not in conflict with Section 504 of the Rehabilitation Act of 1973 or the Americans with Disabilities Act of 1990, as long as there is no evidence of denial of services as a result of providing the information, or of a customer declining to identify a disability. The attached flyer informs customers that disclosing information about their disability is their choice. The flyer must be displayed in a prominent location, posted at a height that can be read easily by all customers, including those who are wheel-chair bound, and made visible to customers upon entrance prior to completing the CalJOBS registration. It is also required that the flyer be read to customers who are visually impaired, if deemed necessary. ACCOMMODATION The ADA assures that people with disabilities have the same opportunities for meaningful participation in society as everyone else. Under the ADA, an individual with a disability is entitled to request accommodation and assistance in order to understand, use and benefit from the services offered at the SWCCs. These accommodations may include: • • • • • • •
Alternatives to waiting in reception lines Additional time and guidance in completing tasks A private meeting space to meet with staff and/or complete tasks Resources in different languages Sign language interpreter services Assistance using and understanding information Adaptive workstations equipped with computers and phones containing assistive technology, magnification screens, adaptive keyboards, amplifiers, etc.
It is encouraged that customers in need of special considerations and/or accommodations inform SWCC staff as soon as possible to fully participate and benefit from services offered. Some services, such as Sign Language interpreting services, are available through coordination with SETA’s DRC. For additional assistance, materials or guidance regarding disability services and/or reasonable accommodations, call the SETA DRC at (916) 263-5400 or e-mail at
[email protected].
