NVC Postal Services (Level 2) (Postal Operations)

National Vocational Certificate in Postal Services (Level 2) (Postal Operations) level of qualification: 2 Compulsory ...

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National Vocational Certificate in Postal Services (Level 2) (Postal Operations)

level of qualification: 2

Compulsory 55 55

level 2 credits available level 3 credits available minimum totals required registration date:

August 2009

scheduled review date:

2014

Elective 115 6 35

body responsible for the qualification: Namibia Post (Nampost) other bodies whose unit standards are included in the qualification: Namibia Training Authority. 1

purpose This qualification recognises people who have the competencies required for working in postal operations. It is awarded to people who have demonstrated the skills and knowledge required to: •

follow workplace safety and security procedures; use routine English communication; use business and computing equipment; meet customer needs; and receive, rotate and maintain stock as part of postal services



perform specific postal and mail activities as part of postal operations including collecting, recording and processing mail; maintaining a mail work area and equipment; and processing international mail and parcels in a range of courier work environments.

This qualification is designed to be accessible and flexible. There are no entry restrictions to this qualification. The qualification includes core and elective unit standards that enable the holder to show specific competencies in postal services across a range of postal service workplaces.

2

regulations for the qualification 2.1

summary of qualification requirements This qualification will be awarded to people who have met the requirements of the compulsory and elective unit standards.

2.2

detailed qualification requirements Compulsory All the unit standards listed below are required:

Field: BUSINESS, COMMERCE AND MANAGEMENT STUDIES Subfield: Postal Services Domain: Postal Core

Credits

Level

Unit ID

Unit Standard Title

737

Follow safety and security work procedures in a postal services environment

6

2

738

Use routine workplace English to perform duties in a postal work environment

10

2

672

Complete a postal services workplace orientation program

6

2

739

Use business and computing equipment as part of postal services operations

10

2

740

Process and use routine information to complete workplace tasks as part of postal services operations

5

2

741

Receive, rotate and maintain stock as part of postal services operations

5

2

742

Meet customer needs and expectations as part of postal services operations

5

2

743

Follow company diversity policies in a postal services work environment

4

2

Field: Subfield: Domain:

HEALTH SCIENCES AND SOCIAL SERVICES Core Health HIV and AIDS awareness

Unit ID

Unit Standard Title

331

Demonstrate awareness of HIV and AIDS in the workplace

Credits

Level

4

2

Elective A minimum of 35 credits are required from the following unit standards: Field: BUSINESS, COMMERCE AND MANAGEMENT STUDIES Subfield: Postal Services Domain: Postal Operations 744

Collect mail items as part of postal operations

4

2

745

Verify and record incoming mail items as part of postal operations

4

2

746

Stream, manually sort and process mail as part of

7

2

postal operations

3

747

Operate computerised mail and parcel sorting equipment as part of postal operations

10

2

748

Use, check and maintain mechanical equipment and work area as part of postal operations

10

2

749

Process mail through automated systems as part of postal operations

10

2

750

Process outgoing international mail and parcels as part of postal operations

10

2

751

Consolidate and deliver mail and cargo as part of postal operations

7

2

752

Load , unload and handle mail and cargo as part of postal operations

10

2

753

Prepare vehicle to deliver mail and cargo as part of postal operations

6

2

768

Drive vehicle as part of postal operations

15

2

754

Identify, capture and maintain routine workplace records as part of postal operations

6

3

755

Perform routine administrative tasks as part of postal operations

4

2

756

Collect and process basic statistical data as part of postal operations

5

2

757

Sort, bundle and return empty mail bags as part of postal operations

5

2

758

Witness, record and repair damaged mail as part of postal operations

4

2

759

Follow Return to Sender procedures for undeliverable mail as part of postal operations

4

2

Credit recognition and transfer arrangements Credits for any version of a unit standard of the same identification number will be recognised in the award of this qualification.

4

Special Arrangements Providers seeking accreditation to deliver this qualification must meet the following special arrangements 1.

Providers of this qualification and the associated unit standards must comply with the respective national assessment arrangements for national quality assurance that apply to each unit standards that forms part of this qualification. Copies of these documents are available from: Nampost Business School

Eros Windhoek Namibia Telephone number:

61 2013045

Facsimile number:

61 301164

Web:

www.nampost.com.na

Or:

Namibia Training Authority NTA Village Rand Street Khomasdal Namibia Telephone number:

27 9550

Facsimile number:

27 9551

Email

[email protected]

Or:

National Assessment Accreditation, Assessment and Audit Section Namibia Qualifications Authority Private Bag 13247 44 Bismarck Street Windhoek Namibia Telephone number: 61 3841000 Facsimile number: 61 3841014

2.

Providers of this qualification and the associated unit standards must be accredited.

3.

Providers of this qualification and the associated unit standards must have access to any equipment and facilities detailed in the Special Notes and / or Range Statements in the unit standards that comprise this qualification.

5

transition arrangements 5.1

non National Qualifications Framework transition None.

5.2

National Qualifications Framework transition This is the first version of this qualification.