Tien Nguyen th
8242 4 Avenue South Bloomington, MN 55420 ~ 952-846-8882
[email protected]
EDUCATION University of Minnesota; College of Liberal Art
Minneapolis, MN Sep. 2012 – May 2016
Bachelor of Science in Economics Minor in Management and Asian Languages and Literatures; Korean Cumulative G.P.A 3.4 Studied abroad in South Korea Summer 2014 Honors: Dean’s List Fall 2012 Relative Coursework: Business Statistics 2050, Accounting 2050, Management 3001, Finance 3001, Marketing 3001, Supply Chain Operations 3001.
WORK EXPERIENCE TCF Equipment Finance
Minnetonka, MN Credit Analyst Intern Jun. 2015 – Present Analyze risk of private and public businesses using quarterly and annual financials Assist in updating and implement new guidelines to improve credit approval process and efficiency Utilize financial analysis software or tools such as Moody’s, Excel, D&B, and PayNet Conduct annual reviews to reaffirm current customers’ credibility and recognize potential new deals to recommend to the Sale Department
TCF Bank
Bloomington, MN Nov. 2012 – May 2015
Senior Bank Service Representative Helped diverse customers to recommend products and services that best fit their needs Assessed and established new operational strategies to improve customers’ overall experience Mentored new hires to develop customer service skills, master operational procedures and sale techniques Continually communicated with potential customers and ensure satisfaction of current customers Awards: TCF Bank 2014 Annual Frontline Year-End Finalist (Operation and Sale) TCF Bank 4th Quarter 2014 and 4th Quarter 2013 Frontline Leader (Operation and Sale) TCF Bank Top 10 Club Winner for both 1st and 2nd half of 2014 (Sale)
Activities and Volunteering Vietnamese Heritage Summit
Bloomington, MN Head counselor/ Event Coordinator (Volunteer) Summer 2013 - 2015 Organized and coordinated appropriate activities and lessons for children from 3rd to 8th grade to encourage ethical development and enhance their Vietnamese heritage knowledge Recruited and trained volunteer camp counselors to interact with kids and team building skill Allocated and managed budget for all activities such as games, food, uniforms, and shelter. Business Association of Multicultural Students (BAM), Member National Society of Collegiate Scholar of University of Minnesota, Member
Sept. 2013 - Present Sept. 2012 - Present