Marquette Matters March 2010 LR

M arch 2 010 Marquette Patients fake it, students don’t Mock patients help students hone clinical and communication sk...

0 downloads 56 Views 1MB Size
M arch 2 010

Marquette Patients fake it, students don’t

Mock patients help students hone clinical and communication skills Clad in a white lab coat and carrying a medical chart, Kate Essenberg entered the exam room and sat down facing her patient. “What brings you in today?” she asked. Carie Weston, the patient, was seeing this caregiver for the first time. “I have a cough,” she said. “It started as a cold, but it’s drained down into my lungs. Now I have a runny nose and congestion.” She explained that she’d been ­diagnosed with asthma in 2000, which was dutifully noted by Essenberg, who then asked, “When did the symptoms start?” “About two weeks ago,” Weston replied. “Any other symptoms?” prodded Essenberg. “Any problems with your eyes?” “No, no problems with my eyes,” answered Weston. “I’m just concerned that it may turn into pneumonia. It’s gone on too long.” A stylishly dressed senior citizen, her cheeriness and good nature belied the complaint she was describing to the caregiver on this day. Essenberg continued delving into Weston’s medical history and hospitalizations, nodding her head as Weston answered. “No, no diabetes. No high blood pressure. Yes, there is some history of cancer in my family.” After about 30 minutes, Dawn Smith, clinical assistant professor of physician assistant studies, opened the door to the exam room, putting an end to the exchange. Smith had been observing the entire conversation through a video feed in an adjacent room. She and eight faculty members were observing physician assistant students in the second year of their professional phase as they took down the medical histories of mock patients — also referred to as “simulated” or “standardized” patients. The 1700 Building has eight exam rooms for the student-patient interactions, each room equipped with a video camera wired to an observation room and corresponding video monitor.

Students excited to use clinical skills “With the standardized patients, the students are learning communication and assessment

Photo by Dan Johnson

By Tim Olsen

PA student Lindsay Henning tests the cranial nerves of mock patient Kent Hirschi, one of about 80 standardized patients whom the Department of Physician Assistant Studies can call upon to serve as patients for PA student educational exercises.

skills in a safe environment,” said Smith. “This really gives our program an edge over other programs, because not all of them do something like this. The students are excited to be clinicians, getting out of the classroom and starting to apply their knowledge.” In this day’s exercise, Weston was providing her real medical history. On different days, she might be given a script to follow while the PA student tries to gather the relevant medical information. PA faculty evaluate the students’ communication skills and how well they gather the medical history from their patients. They also provide a DVD to the students so they can observe themselves and see first-hand their nervous gestures, eye contact with the patient, speaking pace, etc. “I think it’s a wonderful teaching tool,” said Weston, who worked as a medical records administrator before retiring. “We as volun-

teers are giving the students exposure to all different types of people. We’re helping them learn to make good decisions and contributing to the development of these young health professionals.”

Dental, nursing students encounter actors, too Weston’s commitment to helping Marquette’s student health professionals also carries over to patronizing the School of Dentistry’s dental clinic, where she receives oral health care. Although Weston doesn’t serve as a standardized patient with the dental school, the dental program, like the PA program, also makes ­extensive use of mock patients. As with the PA program, the dental school emphasizes the importance of student ­communication skills, beginning with students’

C o n t i n u e d o n pa g e 4

Campus H a p pen i n gs Engineering groundbreaking March 5

Father Wild to give annual address

Marquette will break ground for a new engineering facility, the Discovery Learning Complex, Friday, March 5. The groundbreaking ceremony will begin at 11 a.m. in parking lot N, just south of the construction site, on the southwest corner of 16th Street and Wisconsin Avenue. Speakers will include Marquette President Robert A. Wild, S.J., and OPUS Dean of Engineering Stan Jaskolski. RSVP with University Special Events at 288-7431.

Marquette President Robert A. Wild, S.J., will deliver his annual address to faculty and staff Thursday, March 4, at 3 p.m., in the Weasler Auditorium. A reception will follow.

Student art featured at Haggerty exhibit

Dr. Gerald Ziebert, Dent ’56 and Grad ‘71, professor and director of the graduate program in prosthodontics, is the recipient of the first-ever Garver-Staffanou Prosthodontic Program Director Award for Excellence from the American Academy of Fixed Prosthodontics. Ziebert was selected for displaying excellence as a director of a postdoctoral prosthodontic program, having served as the School of Dentistry’s program director from 1978–1984, 1989–1991 and 2004 to the present.

The Haggerty Museum of Art will host Student Fine Arts Night on Wednesday, March 3, from 6 p.m. to 8 p.m., featuring an exhibition of artwork in all media by Marquette students. The event is coordinated by the museum and the Marquette Art Club and will include refreshments and live music. 

Ziebert honored by American Academy of Fixed Prosthodontics

Marquette Matters Nursing’s Kosmoski-Goepfert, engineering’s Schneider receive teaching enhancement awards By Becky Dubin Jenkins

Photo by Kevin Pauly

Photo by Dan Johnson

The 2010 Way Klingler Teaching Enhancement award winners have extremely different backgrounds but one thing in common: Both undertook redesigning key courses in their colleges.

Dr. Kerry Kosmoski-Goepfert (speaking) and Dr. Tracy Schweitzer (head of bed) believe nursing students such as (clockwise from left) Alice Williams, Michael Walczak, Rebecca Upmeier, Katrina Harvey and Laura Bradstreet will benefit from a curriculum with more opportunities to apply theory to practice.

Dr. Susan Schneider is redesigning engineering curriculum into a hybrid format of D2L-based laboratory courses for students like Nick Rinaldi and Jason Thill.

Nursing project will pave way for revised curriculum

Five engineering labs moving to hybrid format

By 2020, a national deficit of 1 million nurses is expected by the Department of Health and Human Services Bureau of Health Professions. Interest in the profession has increased, but enrollment in university nursing programs hasn’t because of shortages of faculty, classroom space, clinical sites and budget. Recent graduates are expected to have welldeveloped critical-thinking and decision-making skills to competently care for large numbers of acutely ill patients, doing more with less. Dr. Kerry Kosmoski-Goepfert, associate dean and clinical assistant professor of nursing, wanted to ensure that Marquette students were ahead of the game when they entered the profession. She and her team — Dr. Lesley Boaz and Dr. Tracy Schweitzer, clinical assistant professors; Heidi Paquette, clinical instructor; and Mary Paquette, simulation technology and learning resource director — proposed redesigning three undergraduate nursing classes to serve as prototypes for the redesign of the entire undergraduate curriculum. The team will receive $10,000 for their project, “The redesign of the baccalaureate nursing curriculum.” Dr. Margaret Faut Callahan, dean of nursing, pledged an additional $5,000. “Redesigning the undergraduate nursing curriculum is important because it will help faculty to continuously challenge and increase students’ critical-thinking abilities for the provision of safe patient care,” said Kosmoski-Goepfert. The nursing courses are being developed this spring, and final ­revisions are expected this summer for fall implementation.

Dr. Susan Schneider, associate professor and director of undergraduate studies for electrical and computer engineering, thinks repackaging five labs will increase student satisfaction. Boosting student satisfaction promotes deeper learning. Deeper learning leads to better-educated engineers. Her proposal, “Development of online lecture and preparation resources for five electrical engineering and computer engineering laboratory courses,” received one of two $10,000 2010 Way Klingler Teaching Enhancement Awards. Dr. Stanley Jaskolski, OPUS dean of engineering, pledged an additional $5,000 for the project. Schneider and her team — Dr. James Richie, associate professor and electrical engineering curriculum coordinator, and Frank Jacoby, adjunct assistant professor and director of undergraduate electrical engineering laboratories — said the hybrid format is groundbreaking. Lecture materials, which are used to review theory for engineering experiments, will be moved to D2L. Students will take quizzes and exercises online, freeing up lecture time to delve deeper into concepts. Electrical engineering undergraduate students will shoot how-to videos for online versions of the courses to illustrate hands-on laboratory techniques, test equipment ­operation and software use. “The online materials for the laboratory courses will be an easily ­accessible repository of all the information students need to successfully do their work,” Schneider said.

12 scholarship gifts top $100,000 this fiscal year By Susan Suleski

Without scholarship aid, recent graduate Ellen Marra would not have been able to complete a degree that enabled her to pursue her dream of helping people with chronic health issues. Marra, Eng ’09, was the recipient of the William G. “Pop” Fotsch Engineering Scholarship for three years. She’s now employed at Abbott Laboratories. “I chose to study biomedical engineering at Marquette so that I could help improve the lives of people with chronic health problems,” said Marra in a thank you letter to the Fotsch family. “In particular, I have a friend who has had a series of illnesses since elementary school, requiring two major surgeries so far, and two more in the near future. Often, there are fun things we would like to do together, but cannot because of her health. Hopefully, as I continue

Nearly 90 percent of Marquette students receive financial aid.

to gain knowledge and experience, I will find a way to help her, and other people like her.” Thousands of students like Marra receive scholarships at Marquette each year. Every gift and pledge to a scholarship fund helps the

university to fulfill its mission of providing a transformational education in an atmosphere of care and faith. Marquette has received 12 gifts and pledges of $100,000 or more for scholarship aid so far this fiscal year, supporting students in the Graduate School and colleges of Engineering and Nursing, to name a few. Last fiscal year, the university received 16 such scholarship gifts. One of the largest of this year’s gifts, the Shibilski Family Endowed Engineering Scholarship, was established with a $1 million pledge from Janet and Frank Shibilski. Frank Shibilski is the founder of Climatic Control Co. Inc. and hired Marquette engineers throughout the years for his business. Log onto www.givemarquette.com for more information about supporting scholarships at Marquette.

2010 — a space odyssey Vacant areas to remain unassigned for remainder of semester By Tim Olsen

“Nothing exists except atoms and empty space; everything else is opinion,” said the ancient Greek philosopher Democritus. Twentyfour hundred years later, there’s more opinion about empty space at Marquette University than there is empty space itself. It’s the job of the university’s Space and Infrastructure Committee to sort it all out. The primary function of the committee is to review all matters related to space, both administrative and academic. This includes reviewing open space such as when units relocated into the new Zilber Hall, recommending when sub-standard facilities need to be taken “out of ­inventory” and out of use and planning for the relocation of programs. Although the committee also evaluates formal requests by units to move into available space, no relocations are planned throughout the remainder of this academic year, according to Steve Duffy, associate vice president of administration and chair of the committee. “With so many offices having relocated into Zilber Hall, the committee is putting a moratorium on acting on space requests,” said Duffy. “We’re using this as a planning period so we can fully assess the vacated space and discuss priorities.” The committee reports to Art Scheuber, vice president of administration. “The biggest challenge of the committee will be to take a comprehensive review of the university’s space needs

without creating expectations that cannot be met,” said Scheuber. “Needs will have to be quantified and the available space and locations matched to those needs based on priority.”

3 A6

Closed quarters Vacant areas included in the overall ­ evaluation of campus space include: • 500 N. 19th St. • 707 Building, 4th Floor, former Office of Administration • 707 Building, 5th Floor, former Office of Student Financial Aid • Academic Support Facility, former Office of Risk Management and Internal Audit • Campus Town, former Office of the Bursar • Cramer Hall, former offices for University Advancement • Holthusen Hall, fourth floor, former Office of Marketing and Communication • Marquette Hall, former Office of Undergraduate Admissions Certain buildings within the inventory of space will be scheduled for demolition, starting with O’Hara Hall this spring.

3 A6

1 A.2

RENOVATION PLAN SCALE  ¼″ = 1′

Original drawing courtesy of the Office of the University Architect

Take

On the Side

Steve McCauley – Irish Dancer Photo by Kevin Pauly

By Joseph Gacioch

Photo courtesy of Steve McCauley

Steve McCauley (center) performs St. Patrick’s Day shows for grade schools and high schools two to three weeks before the holiday. He also performs at Milwaukee’s annual Irish Fest and in the St. Patrick’s Day parade in downtown Milwaukee, stopping every block to perform short jigs for the crowds.

5

Francis X. Jacoby, Marquette alum, Marquette employee

Milwaukee-area ­companies with the most Marquette alumni serving as employees (full- or part-time) or on their boards of directors, according to University Advancement.

1) Marquette University — 1,015
 2) Northwestern Mutual Life Insurance Company — 305

As Steve McCauley watched his niece perform at Milwaukee’s Irish Fest in 2003, he had no idea that he would be crowned a national champion Irish dancer himself just three years later. McCauley, his wife and oldest daughter started Irish dancing in fall 2003, followed by his two youngest daughters, as an activity they could do together. They enrolled with the Glencastle Irish Dancers and began performing at schools, weddings and fundraisers. “Irish dancing is a unique mix of glamour, high energy, discipline and showmanship,” said McCauley, benefits manager in Human Resources. As a lifelong athlete, McCauley said he was able to pick up the intricacies of Irish dancing, but that it is a unique workout that is much more difficult than many think.

“Irish dancing is as physically challenging an activity as I’ve ever encountered,” he said. “The cardiovascular and leg strength provides you with a base that you can translate into any other activity.” In 2005 McCauley’s instructor wanted to send an adult dance team to the regional Oireachtas competition, and the eight-member team — which included McCauley and his wife Melanie — took first place for the next three years. As regional champions the team qualified for the national competition in 2006 and took first place, dancing in front of thousands of spectators. “On the Side” offers a glimpse of faculty and staff interests outside of Marquette. E-mail your story suggestions to m ­ [email protected].

3) Milwaukee Public Schools — 250
 4) GE Healthcare — 161
 5) Rockwell Automation — 126 “Take Five” is a brief list concerning an interesting aspect of Marquette life. E-mail your list suggestions to [email protected].

Marquette Matters is published monthly, except June, July and August and a combined issue for December/January, for Marquette University’s faculty and staff. Submit information to: Marquette Matters – Zilber Hall, 235; Phone: 8-7448; Fax: 8-7197 E-mail: [email protected] Editor: Tim Olsen Graphic design: Nick Schroeder Copyright © 2010 Marquette University

Marquette Matters

Slim chance – 23 employees lose 621 pounds Marquette recognized for employee wellness program by Tim Olsen

Papanek, associate professor of physical therapy and chair of the Employee Wellness Committee. “To finally have it done, and to have it meet a national standard that I didn’t even know existed when I started this whole process is so exciting. It just made me smile. I’m proud of my university.” For more information about the Employee Wellness Program, visit www.marquette.edu/ chs/wellness

Health risk assessments

Photo by Ben Smidt

Marquette has offered health risk assessments to all employees during the benefits enrollment period in fall for the past two years. HRAs help employees assess their blood pressure, cholesterol, glucose, body mass and health risks. Participation is voluntary and confidential. All data is maintained in confidence by Aurora Health Care. The university will report aggregate HRA information in News Briefs by the end of March.

Photo courtesy of Karen Balde

The numbers didn’t lie. “I knew I needed to do something,” said Karen Balde, office associate in the College of Business Administration. “The numbers from my health risk assessment the previous year told me so. I had high cholesterol, high blood pressure, lots of stress, needed to lose weight and was not a very active person.” Balde had wanted to lose weight for a long time but wasn’t very motivated, or successful. She decided to try Weight Watchers at Work through Marquette’s Employee Wellness Program in July 2009. Meetings were held at Marquette, so Balde did not have to try to find the time in the evening or on the weekend. “I went to the information session with several co-workers to find out more information,” she said. “I was not prepared to sign up, but after listening to the information I felt that this was a program that could work for me.” Seven months and 42 pounds later, Balde is thrilled with the results. She’s one of 23 members who began participating last July. Together, they lost 621 pounds. Six have lost 10 percent of their body weight and 10 have lost 5 percent of their body weight. The Weight Watchers program is just one of several programs launched by Marquette’s Employee Wellness program last year. Others included specific initiatives addressing nutrition, smoking cessation, health management, exercise and stress management, a running group and blood pressure screenings. As a result of its efforts, Marquette received a Gold Well Workplace Award from The Wellness Council of America for its employee wellness program. WELCOA recognizes organizations throughout the country with Well Workplace Awards for their commitment to the health and well-being of their employees. Marquette is one of 34 award winners who are part of Well City Milwaukee, a coordinated effort to receive Well City status from WELCOA and improve the health and well-being of the workforce in Milwaukee. “We as faculty and staff have talked for years about a wellness program,” said Dr. Paula

In addition to the Weight Watchers at Work program, Karen Balde has taken advantage of GROW classes, the Be Fit Challenge and the health risk assessment. “If it were not for these opportunities at work, I probably would not have done anything on my own,” she said.

Mock patients help students hone clinical and communication skills exposure to patient volunteers as first-year dental students. “Students often take communication for granted, or think it’s easy,” said Dr. Nicolas Shane, adjunct clinical professor of dental ­developmental and behavioral sciences. “It can be a rude awakening when they interact with a mock patient for the first time.” In one exercise, second-year students are given five minutes to review a mock patient’s chart. The student, accompanied by a faculty member, greets the “patient” in a waiting room, escorts the individual into a dental chair in the clinic and interviews him or her about the dental issue. The student is evaluated by the faculty member on communication skills and rapport with the patient as well as clinical and diagnostic abilities. “You can’t be a good dentist without communication skills,” said Shane. “But you still have to

continued from page one

be skilled enough to find out the problem to be able to fix it.” That philosophy is very similar in the College of Nursing, where mock patients are coached for different scenarios to interact with student nurses. Situations could include a “simulated patient” exhibiting symptoms of heart failure, dementia or suicidal thoughts. “Students are expected to use communication and clinical knowledge to assess and manage the situation,” said Mary Paquette, director of the Simulation Technology and Learning Resource Center in the College of Nursing. “They need to know how to listen and ask the right questions. They need to use critical thinking skills to come to the right conclusion and carry out appropriate interventions. We try to provide experiences that students may not run into in their clinicals, but are still very important.”

M A R Q U E T T E Hap p ening s Alumnae panel to discuss process of publishing

Meaningful lives in service to others to be discussed

Alumnae from Marquette’s Humanities Graduate Programs will discuss the process of publishing and the works they’ve published Monday, March 22, from 3 p.m. to 4:30 p.m. in Raynor Library Beaumier Suite A. Panel members include Dr. Loretta Dornisch, Grad ’69 and ’73, professor of religious studies at Edgewood College; Dr. Jennifer Heinert, Arts ’98, Grad ’01 and ‘06, assistant professor of English at the University of Wisconsin–Washington County; and Dr. Hye-Kyung Kim, Grad ’99, associate professor of philosophy at the University of Wisconsin–Green Bay. Dr. Nancy Snow, associate professor of philosophy, will moderate. The event is sponsored by the Centennial Celebration of Women at Marquette and the Association of English Graduate Students.

Dr. Amelia Zurcher, associate professor of English and director of the Women’s and Gender Studies Program, will moderate a panel of arts and sciences alumnae sharing their perspectives on how the Marquette mission gave them the foundation for living meaningful lives in service to others. The program, “Excellence, Faith, Leadership and Service: Finding Synergy in Women’s Lives,” will take place Tuesday, March 30, at 4:30 p.m. in the Raynor Library Beaumier Suites.

Law School hosting Tom Barrett and Scott Walker The Law School will host two candidates for governor of Wisconsin — Milwaukee Mayor Tom Barrett and Milwaukee County Executive Scott Walker — at “On the Issues with Mike Gousha.” Barrett will visit Thursday, March 4, and Walker will visit Thursday, March 11. Each discussion will take place from 12:15 p.m. to 1:15 p.m. in Sensenbrenner 325. Register at http://bit.ly/law-governors.

Wade Public Lecture rescheduled to March 10 The Wade Public Lecture, originally scheduled for Thursday, Feb. 25, has been rescheduled for Wednesday, March 10, at 4 p.m. in the Raynor Library Beaumier Suites. Rev. Dean Brackley, S.J., the Rev. Francis C. Wade Chair for spring semester, will present “The Migrants: Illegals or God’s Ambassadors?” He has served as a professor of theology at the Universidad Centroamericana in El Salvador since 1990.