Alameda-Contra Costa Transit District Classification Specification
Paratransit Driver Class Code
FLSA Status
EEO Category
Represented Status
Salary Grade
Effective Date
Resolution #
Pages
985
Non-Exempt
9 - Service Transportation
ATU
N/A
07/23/97
1003
1 of 1
DEFINITION: Under immediate supervision, operates District paratransit vehicles rendering service for the transport of persons with disabilities in a safe, timely, and courteous manner; communicates with and assists passengers; performs other related duties as required. DISTINGUISHING CHARACTERISTICS: The Paratransit Driver is a class responsible for operating Paratransit vehicles in the transport of persons with disabilities. EXAMPLES OF DUTIES/FUNCTIONS: Duties/functions may include, but are not limited to, the following: drives a paratransit transportation vehicle safely and in strict accordance with time schedules and route assignments; provides safe, courteous transportation of paratransit passengers to include transporting, assisting, and escorting passengers to and/or from their homes and other designated locations in accordance with assistance requirements specified by the East Bay Paratransit Consortium; announces presence by name and operating unit to waiting passengers not beyond the first floor lobby of a public building while maintaining line of sight with paratransit vehicle; assists passengers on and off vehicle and ensures that seat/shoulder belts and/or wheelchair lap belts are properly fastened; operates passenger lift device when necessary to board and deboard passengers; ensures that wheelchair brakes are locked while lift is in motion, positioning wheelchairs in vehicle, and securing them to vehicle; follows prescribed instructions and procedures as required, administering first aid, calling for emergency assistance, etc.; receives daily driving assignments and schedules and modifies routes as directed by control room operator based on passenger cancellations, transfers, no shows, or other changes caused by changing service needs; operates a cell phone, pager, and two-way radio using a coded communication system for broadcasts related to assigned routes/schedules; conducts daily vehicle safety and maintenance inspection of assigned vehicle prior to beginning route; inspects all items listed on the maintenance form and records all defects needing repair; collects proper fares in accordance with paratransit procedures; enters all trip data on each manual or electronic manifest as trips are performed; maintains records, logs, and reports including but not limited to arrival and departure times for each pick-up and drop-off, identifying passenger cancellations and no shows, fare collection records, vehicle inspection reports, mileage logs; adheres to check-in and check-out times as scheduled; reports vehicle accidents or passenger emergencies accurately and timely following established procedures; evacuates vehicle in safe and timely manner when necessary; attends meetings, programs, and in-service training as assigned; maintains current required licenses and certificates; assists with other routes when breakdowns or other unusual circumstances occur as assigned; builds and maintains positive working relationships with co-workers, other District employees and the public using principles of good customer service. MINIMUM QUALIFICATIONS: Knowledge Of: Principles and practices of paratransit vehicle operation, work safety, passenger safety, and customer relations; English language; basic math skills. Ability To: Learn and apply Paratransit policies and procedures pertaining to the safe transport of persons with disabilities; carry out responsibilities in close proximity to guide dogs and other service animals for disabled passengers; maintain proper conduct and safety of special needs passengers on transport vehicles; safely and properly operate liftequipped paratransit vehicles and specialized equipment/devices; understand and carry out both oral and written instructions; read and interpret a map; remain calm in emergency situations; communicate effectively both orally and in writing; exercise good judgment and extreme caution while operating a transport vehicle; capably explain and collect Paratransit fares; identify different amounts of money; record data. Training/Education: Equivalent to completion of 12th grade. Must successfully pass the District’s training programs for Paratransit Driver including passenger assistance techniques, sensitivity training, Operating Procedures Training, National Safety Council Defensive Driving Training or equivalent, American Red Cross First Aid/CPR, and Local Geography. Experience: Minimum of three (3) years motor vehicle driving. License/Certification: Must obtain and maintain a valid Class B California Driver’s License with a P Endorsement. Special Requirements: Must be available to work seven days per week, 24 hours per day, including holidays. May assist a rider in a wheelchair up or down two (2) steps where a ramp is not available.
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