Master Consultant Checklist Book I have a weekly and monthly booking goal: ___________ I have time set aside each week for booking. I use the Mary Kay Weekly Plan Sheet to manage my party time and keep balance. I always have 2-3 times the number of parties I want to hold on my date book. I utilize several booking circles including booking from my parties, receiving referrals from my customers, warm chatter, etc. I have studied and am able to over the major booking objections.
Coaching I always have 5-10 Hostess Packets ready at all times. I get the Guest List from my hostess and offer her a 48 hour bonus gift. I mail invitations to all the guests. I send my hostess a “pre-thank you” note 2-3 days after booking I call her guests to convey my excitement and Preprofile their needs. I encourage the guests to bring along a friend. I use the Full-Circle Worksheet to track my parties.
Sell My parties are under two hours, including individual consultations. I know my party sales average is: $____________. My parties are fun for me and the guests. I am educated on the products by studying my product guide and by using the products myself. I talk about their follow-up appointment 6-7 times during the party to increase my bookings. I conduct a short table close showing sets for options.
Sell, conti... Immediately after the table close and before individual consultations, I always ask the “4 Questions” to set up their individual consultation to be the most effective. I have my closing bag put together. I always conduct individual consultations with each guest, closing her on her purchase, her follow-up appointment and interview booking at the same time. I have profit level inventory. I conduct enough skin care parties during the month to feel that my presentation is “secondnature”. I am confident with my packing system so I have what I need for my parties without bringing “everything”.
Recruit I always use the 4-Point Recruiting Plan. I always ask the hostess “who’s coming tonight who would be good at doing what I do?” I have my Mary Kay Story Bag put together and I use it at every party. I always offer a gift for team member referrals. I always interview my hostess and select other people from the class during the individual consultant to offer facts about the Company. I am comfortable with the interview process and my interview
Recruit, cont... I have studied and can overcome the major recruiting objections. At the end of the interview I always ask, “So is there any reason why you wouldn’t want to sign up and we can get your training started?” I have my next team building goal in place: ______________________________ I work “the numbers” that are in line with my goal. I am confident about my ability to close a new team member. I have written and memorized my charismatic “I” story.
Attitude I listen to my affirmation tape/CD twice daily Posters representing my current goals are found throught my house in obvious places. I work every day on overcoming negativity. I listen to the hotline daily I attend my Weekly Success Meeting regularly. I take quiet time each day to set my goals, reflect and listen. I am coachable and when I have questions or challenges I always ask “up”.
Image My makeup and hair are current. Mary Kay would be proud if she saw me walking down the street. I conduct my language, actions and conversations with professionalism and class. My positive attitude is contagious.
Integrity My family and I use the entire Mary Kay product line including skin care, color, skin care supplements, body care, fragrance and men’s products. I provide an example to my team members by booking, coaching, selling and recruiting fullcircle. I practice go-give philosophies in my business at all times.
Money Management I have a separate savings account and checking account set up for my business. I ALWAYS replace the amount I have sold from my inventory and do not embezzle from my business. I set aside money from my profits for events that will continue my education and growth in my business, i.e. Seminar, Career Conference, winter and fall retreats.
Customer Service I enroll my customers in the Preferred Customer Program every quarter. I have a schedule to call my customers for customer service I practice the 2-2-2 Customer Service schedule for all my new skin care customers
Time Management I consistently use a Weekly Plan Sheet I know when I am available to hold parties this month I have one or two times each week when I am able to deliver products to my customers
