EMEADATTO ACADEMY 7 28 15

Datto Academy Overview Whether you are implementing your first Datto device, or your 101st, The Datto Academy has the to...

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Datto Academy Overview Whether you are implementing your first Datto device, or your 101st, The Datto Academy has the tools you need to enhance your knowledge and understanding of Datto’s robust and ever-evolving products and technologies. The Datto Academy is a two-phase program designed to provide Datto Partners with all the information and training necessary to get the most value out of Datto’s devices and services.

Phase One: Datto Academy Basic Online Training The first phase of The Datto Academy is a web-based basic training course that covers general information and best practices for supporting and implementing Datto solutions. Training is broken up into multiple interactive modules that detail device setup and configuration, virtualisation, data/application restoration, and basic Tier 1 support issues. Technicians that complete the online training will have the knowledge and ability to implement and support Datto devices at a basic level, empowering Partners to solve the most common technical support issues. This online training is available at no cost to all Datto Partners. To access Datto Academy, login to your partner portal at resale.dattobackup.com and then click on the ‘Academy’ link at the top of your page.

Phase Two: Datto Academy Advanced Training Seminars The second phase of The Datto Academy is comprised of a live classroom style technical training seminar. This two day seminar will cover more in-depth content than the online training and will enable Datto Partners to support and troubleshoot far more complex issues.

EMEA Headquarters Datto Europe Ltd. 100 Brook Drive Green Park, Reading RG2 6UJ, UK [email protected] Regional Offices Norwalk, CT Boston, MA Toronto, CAN Reading, UK

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©2015 Datto, Inc. All rights reserved. 7/29/15

Day 1 Training

Day 2 Training

Linux Boot Camp ZFS Training SnapCTL Training Device Troubleshooting

Virtualisation Boot Camp Bare Metal Restore Roundtrips Certification Testing

After the second day of training, attendees will be tested and certified as Datto Academy Graduates. Academy Graduates will be well prepared to support Datto devices on the back-end and in our web-environment. Graduates will also be equipped with the skills necessary to support a wide variety of complex issues and will be the best trained technicians in Datto support issues, outside of Datto’s own Technical Support Engineers. Datto Academy Advanced Training Seminars are hosted at Datto’s EMEA headquarters in Reading, UK. Full Datto Academy schedule and registration information can be found at resale.dattobackup.co.uk/event.