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BRIEFING MEMO AC TRANSIT DISTRICT Board of Directors Executive Summary GM Memo No. 07-220 Meeting Date: September 26, ...

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BRIEFING MEMO

AC TRANSIT DISTRICT Board of Directors Executive Summary

GM Memo No. 07-220 Meeting Date: September 26, 2007

Committees: Planning Committee External Affairs Committee Rider Complaint Committee

Finance Committee Operations Committee Paratransit Committee

Board of Directors

Financing Corporation

SUBJECT: Report on placing an on-line lost and found form on the AC Transit website RECOMMENDED ACTION: Information Only

Briefing Item

Recommended Motion

Fiscal Impact: None

Background/Discussion: Adding a lost and found form on the website is something that will be scheduled as soon as possible. A form will be developed for the website to direct the output of the form to an appropriate staff member at AC Transit.

BOARD ACTION:

Approved as Recommended [ ] Approved with Modification(s) [ ]

Other

[To be filled in by District Secretary after Board/Committee Meeting] The above order was passed on ___________________, 2007. Linda Nemeroff, District Secretary By

[ ]

GM Memo No. 07- 220 Subject: Report on placing an on-line lost and found form on the AC Transit website. Date: September 26, 2007 Page 2 of 2 Plans are currently being finalized to move the www.ACTransit.org website to a new hosting location. This should occur in the next 60 – 90 days. Once the move is made, adding a lost and found form to the website will be scheduled. Manual work processes will be developed to make sure that the forms are printed and researched. Each customer’s lost and found inquiry will include a response that the inquiry has been received and that they will be contacted if the lost item is located. Prior Relevant Board Actions/Policies: None

Attachments: None

Approved by:

Rick Fernandez, General Manager Jim Gleich, Deputy General Manager Jaimie Levin, Director of Marketing and Communication

Prepared by:

Ken Rhodes, Customer Services Manager

Date Prepared:

September 18, 2007