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OSCAR TCHOFFO SOCPA Phone Number: 055 85 17 241 054 71 21 993 Email: [email protected] Address: NAFFCO Old Camp, DI...

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OSCAR TCHOFFO SOCPA Phone Number: 055 85 17 241 054 71 21 993 Email: [email protected] Address: NAFFCO Old Camp, DIP 1 - Dubai, UAE

IT Specialist/Technician Copier and Printer technician Experience: 4 years CAREER OBJECTIVES To seek employment in an organization where I can obtain a challenging and rewarding position as an IT specialist and for which I can utilize my skills and broaden my experience in the computing industry.

SKILLS DOMAIN IT Specialists/Technician          

 WORKSTATION Mastering the elements of a computer Assembling a complete computer with peripherals Management and analysis of hardware and software failures Troubleshooting and replacement of parts if necessary Installation and configuration of the operating system (Windows 7, 8, 10, Vista, Linux, MAC OS, Android) Creation of system accounts with enforcement of rights, restrictions and security Security utilities (Anti-virus, Firewall, Antispyware) Data Recovery and Backup Advice and support and technical support to users Projector management

 NETWORK  Installing and configuring a local area network with shared resources (Documents, files, and devices)  Virtualization concepts  Knowledge of VPN, anonymous browsing. 

SOFTWARE  VMware, Virtual Box  Microsoft Office (Word, Excel, Publisher)  Picasa

Copier and Printer technician    

Installation and commissioning of printers, photocopiers and scanners Ink refill, Laser print cartridge Equipment maintenance (including cleaning, adjustment and control) Troubleshooting: fault analysis, parts exchange, code management, verification and testing (HP, Canon, Brother, Epson, Toshiba, Lexmark)  Maintenance: Driver Settings and Updates

PERSONAL PROFILE      

Nationality: Cameroonian Sex: Male Date of birth: 11/11/1991 Place of Birth: Douala - CAMEROON Marital status: Married Languages: English, average Technical English, good French, fluent

My Website Scan this QR Code Or Copy this link: http://www.rmsinformatique.sitew.fr

PROFESSIONAL EXPERIENCES 16 JANUARY 2017 – Until now:

Administrative Assistant at NAFFCO (National Fire

Fighting Company) DUBAI – UAE        

Managing e-mail messages Writing and formatting documents, forwarding and storing them Organization of the travel of team members or the person in charge Inventory status, supply requirements and order definitions Monitoring the activity of the structure (dashboards, results tables, ...) Monitoring and control of the execution of maintenance contracts for equipment in the structure Archiving session reports, professional files, ... Administrative follow-up of personnel files and implementation of training and recruitment logistics

March 2014 – January 2017 (maintenance

contract):

Office equipment technician at

MAN SARL CAMEROUN  Installation, Maintenance and Replacement of Devices  Installing user-specific applications  Installation, configuration and maintenance of printers and photocopiers (Cleaning, replacement of parts and refilling of laser cartridge ink)  Print count meter to calculate the cost of a year-to-year print  Installation of computer networks and file shares  Advice and assistance to the user February 2015 – January 2017 (maintenance

at ALL TRADING    

contract):

Office equipment technician

INDUSTRY CAMEROUN

Stock control Installation, Maintenance and Replacement of devices Installing user-specific applications Advice and assistance to the user January 2016 – January 2017:

IT Support and Maintenance Technician at RMS

INFORMATIQUE CAMEROUN        

Sale of computer equipment Remote Assistance and Support Technician Online advertising on http://www.rmsinformatique.sitew.fr Troubleshooting, Installing and Configuring Windows PCs Troubleshooting, maintenance and cleaning of photocopiers and printers Advising and convincing the customer Switch characteristics to customer benefits. Develop empathy with the client

 Presenting computing defaults  Advising clients and offering them products adapted to their needs  Manage after-sales situations.

DIPLOMA AND QUALIFICATIONS  03 July 2017 - 28 August 2017: Training in COMPTIA A +: Computing Technology Industry Association, IT Professional (New Horizons Computer Learning Centers Dubai - UAE)  05 September 2012 - 21 April 2014: Training on the maintenance of reprographic machines: photocopiers and printers (CSB CAMEROUN)  11 March 2013 - 06 September 2013: Training on Systems Maintenance and Configuration of Computer Networks (CFML CAMEROUN)  June 2007 : B.E.P.C : Brevet Elémentaire d’étude primaire et secondaire

TECHNICAL ABILITIES           

Passion to work Stability at work Good adaptation to the work team Facilitating adaptation to new technologies Good sense of observation Good listening skills Seriousness and focus at work Ability to work beyond the prescribed time frame Self-confidence Technical assistance to the user by telephone Ability to coordinate activities and people

OTHER KNOWLEDGE  Creating websites and blogs online  Photo and video editing  Online advertising

PASSPORT DETAILS     

Passport No: Place of issue: Expiry date: Visa Status: Department:

0475590 Douala 23 June 2021 Residence Housing – NAFFCO

CENTERS OF INTEREST  Hobbies:

Playing Football Driving Interacting with new people