Conference Agenda

UNDER THE PATRONAGE OF HER MAJESTY QUEEN RANIA AL ABDULLAH Building Women-Focused Finance: The Global-Local Experience ...

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UNDER THE PATRONAGE OF HER MAJESTY QUEEN RANIA AL ABDULLAH

Building Women-Focused Finance: The Global-Local Experience MIDDLE EAST & NORTH AFRICA NOVEMBER 19-20, 2013 AMMAN, JORDAN

Building Women-Focused Finance: The Global-Local Experience



I am so pleased for Women’s World Banking to host the Building Women-Focused Finance conference, the first of its kind in the region. Financial inclusion in the Middle East and North Africa is at an important juncture, with enormous opportunity to serve new segments with innovative products and services. It is my hope that the discussions here will result in financial institutions truly meeting the economic needs of women clients. MARY ELLEN ISKENDERIAN, President & CEO, Women’s World Banking

Citi is a committed partner in Women’s World Banking’s work to promote financial inclusion for low-income women. As a long-time supporter of Women’s World Banking, we are particularly proud to support the Building Women-Focused Finance conference in Amman, Jordan this year. Given the political and social challenges in the region for women, this event represents a key moment for exploring emerging opportunities in the financial sector, as well as fostering thought leadership on such critical and wide-ranging issues as regulation, technology, investment, client-focused products and women’s financial capabilities. I am, as always, very much looking forward to what promises to be an exciting and fruitful conference. BOB ANNIBALE, Global Director, Citi Microfinance and Community Development

When Women’s World Banking chose to hold their Building Women-Focused Finance conference in Jordan, we saw this as an ideal opportunity to bring together our members in the absence of a 2013 Sanabel conference. We are thrilled that this event will allow Sanabel members, Women’s World Banking network members, and other industry stakeholders to jointly tackle challenges and explore opportunities together. It will be a forum to advance partnership beyond borders. SAHAR TIEBY, Executive Director, Sanabel





Day 1: November 19, 2013 8:00AM–9:00AM REGISTRATION Pre-function Area

9:00AM–9:30AM OPENING CEREMONY Grand Ballroom – Salon B MARY ELLEN ISKENDERIAN, President and CEO, Women’s World Banking

Khaled Al-Gazawi, General Manager, Grameen-Jameel Microfinance Bob Annibale, Global Director, Citi Community Development and Microfinance Ghiath Sukhtian, Founder, GMS Holdings; Chairman, Microfund for Women

9:30AM–10:15AM PLENARY: WHAT DOES FINANCIAL INCLUSION IN MENA LOOK LIKE? Grand Ballroom–Salon B

The opening session will present the landscape of financial needs and services in the Middle East and North Africa (MENA) region, and set the stage for broader conversation on financial inclusion, particularly as it pertains to women. MODERATOR: BOB ANNIBALE, Global Director, Citi Community

Development and Microfinance Leora Klapper, Lead Economist, World Bank (remote) Sahar Tieby, Executive Director, Sanabel

10:30AM–11:30AM GLOBAL INNOVATIONS TO PROMOTE FINANCIAL INCLUSION How do you build financial inclusion? Simultaneous sessions will explore innovative approaches to reaching three segments of underserved populations. Breakout: Youth

Grand Ballroom–Salon B MODERATOR: NICKI POST, Manager, MEDA

Lydiah Kiburu, Head of Communications, Equity Bank (Kenya) Ryan Newton, Specialist, Women’s World Banking Justin Sykes, Director of Microenterprise, Silatech Jamie Zimmerman, Director, Global Assets Project, New America Foundation

Keep up to date and participate: #BWFFCONF

Day 1: November 19, 2013 Breakout: Low-Income Salaried Workers

Crown Room MODERATOR: CATHLEEN TOBIN, Manager, Women’s World Banking

Chhavi Ghuliani, Manager, Partnership Development and Research, BSR Representative, CGAP

Breakout: Rural Women

Grand Ballroom–Salon A MODERATOR: ANGELA HANSEN, Partner, Dalberg

Lisa Peterlechner, GIZ Uganda Teresa Prada González, Executive President, Fundación delamujer (Colombia) Bettina Wittlinger, Manager, Women’s World Banking

11:30AM–12:00PM COFFEE BREAK 12:00PM–1:00PM PLENARY: WHAT DOES OPERATING IN A NEAR-CRISIS ENVIRONMENT LOOK LIKE? Grand Ballroom–Salon B

Financial institution leaders will share their experiences operating in crisis situations, including political instability, influx of refugees and natural disasters. Essma Ben Hamida, Executive Director, enda inter-arabe (Tunisia) Youssef Fawaz, CEO, Al Majmoua (Lebanon) Roshaneh Zafar, Managing Director, Kashf Foundation (Pakistan)

1:00PM–2:00PM LUNCH Grand Ballroom–Salon C

2:00PM–2:45PM PLENARY: WHAT DO WOMEN-FOCUSED PRODUCTS AND SERVICES LOOK LIKE? Grand Ballroom–Salon B

This session will explore how financial institutions can expand their market by developing a suite of products to meet the specific needs of women clients. MODERATOR: ANNA GINCHERMAN, Chief Product Officer,

Women’s World Banking Mohammed Al-Lai, CEO, Al-Amal Microfinance Bank (Yemen) Dolores Torres, President and CEO, CARD Bank (the Philippines)

3:00PM–4:00PM BREAKOUT SESSIONS: GLOBAL INNOVATIONS IN PRODUCTS AND SERVICES FOR WOMEN Three simultaneous sessions will discuss the latest developments in product design and delivery channels. Panelists will examine changes needed at the institutional level as well as the role of partnerships to execute successfully. Breakout: Microinsurance

Grand Ballroom–Salon B MODERATOR: MICHAEL MCCORD, President, MicroInsurance Centre

Fatina Abu Okab, Deputy General Manager, Microfund for Women (Jordan) Mazen Nimri, Deputy General Manager, Life & Health Department, Jordan Insurance Company

Breakout: Individual Lending and Value Chains

Crown Room MODERATOR: BETTINA WITTLINGER, Manager, Women’s World Banking

Carol Furtado, COO, South Ujjivan Financial Services (India) Representative, CGAP Representative, Entrepreneurial Finance Lab

Breakout: Mobile Banking

Grand Ballroom–Salon A MODERATOR: JENNIFER MCDONALD, Manager, Women’s World Banking

Jude Anele, Head of Retail Banking, Diamond Bank (Nigeria) Laura Crow, Principal Product Development Manager, Vodafone Group Jeffrey Lee, CEO, Urwego Opportunity Bank of Rwanda

4:00PM–4:30PM COFFEE BREAK 4:30PM–5:30PM PLENARY: WHAT DOES WOMEN’S LEADERSHIP LOOK LIKE? Grand Ballroom–Salon B

This session will present the winner of the 2013 Women’s World Banking Excellence in Leadership Award as well as other successful approaches to building principled leadership and gender diversity. MODERATOR: HARSHA THADHANI RODRIGUES, Chief Strategy Officer,

Women’s World Banking Muna Sukhtian, Managing Director, Microfund for Women (Jordan)

5:30PM–7:00PM RECEPTION

Day 2: November 20, 2013 8:00AM–9:00AM REGISTRATION Pre-function Area

9:00AM–9:15AM WELCOME Grand Ballroom–Salon B MAYANK MALIK, CEO, Citi Jordan and Iraq

9:15AM–10:00AM PLENARY: REGIONAL INVESTMENT TRENDS Grand Ballroom–Salon B

The opening session will review microfinance investment trends, returns and outlook, with a focus on the MENA region. MODERATOR: CHRISTINA (CJ) JUHASZ, Chief Investment Officer,

WWB Asset Management Liam Collins, Deputy General Manager, Grameen-Jameel Microfinance Ltd. Mariangela Pensa, Senior Investment Officer MENA, responsAbility Xavier Reille, Manager, Access to Finance, Advisory Services MENA, International Finance Corporation Wolfgang Reuss, Chairman, Board of Directors, SANAD

10:00AM–10:45AM PLENARY: WHAT DOES SOCIAL AND FINANCIAL PERFORMANCE FOR WOMEN LOOK LIKE? Grand Ballroom–Salon B

Panelists will present key gender performance indicators and analysis that will enable financial institutions to build the case for serving women, as well as ensure they are serving women clients well. MODERATOR: SAFIYE OZUYGUN, Program Director, Citi Microfinance

Celina Kawas, Manager, Women’s World Banking Micol Pistelli, Director, Social Performance, MIX Market

10:45AM–11:15AM COFFEE BREAK 11:15AM–12:00PM PLENARY: WHAT DOES TRANSFORMATION LOOK LIKE? Grand Ballroom–Salon B

This session will explore the risks and opportunities of transformation—maintaining a social mission, aligning stakeholder interests, and developing clear strategies for legacy NGOs. MODERATOR: MARY ELLEN ISKENDERIAN, President and CEO,

Women’s World Banking Mercedes Canalda de Beras Goico, Executive Vice President, Banco ADOPEM (Dominican Republic) Jennifer Riria, Group CEO, Kenya Women Holding Alex Silva (remote), Executive Director, Calmeadow

12:00PM–1:00PM PLENARY: WHAT DOES INCLUSIVE REGULATION LOOK LIKE? Grand Ballroom–Salon B

Panelists will present cutting-edge regulatory frameworks that promote an inclusive financial system, including supervision of microfinance institutions, support of innovative payments systems and consumer protection. MODERATOR: MAYADA EL-ZOGHBI, Senior Microfinance Specialist, CGAP

Maha M. Bahou, Executive Manager, Payments Systems & Domestic Banking Operations Department, Central Bank of Jordan Samit Ghosh, CEO and Managing Director, Ujjivan Financial Services (India) Lucy Kinunda, Director, National Payment System, Bank of Tanzania

1:00PM–1:15PM CLOSING ADDRESS Grand Ballroom–Salon B MARY ELLEN ISKENDERIAN, President and CEO, Women’s World Banking

Keep up to date and participate: #BWFFCONF

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