An educational conference especially for: Certified Nursing Assistants, Certified Medication Aides, Home Care/Health Aides, Hospice Aides, Patient Care Technicians, Nutrition Aides, Restorative Aides, Direct Support Professionals, Personal Assistants, Consumer Directed Attendant Care Workers, Universal Workers, other Direct Care Professionals, and family caregivers.
On Your Marks, Get Set, Go...
Funding for this conference made possible in part by Iowa Department of Public Health Contracts #5882NW23 and #5884SN02
Conference Information About the Theme: “Going the Distance” This year’s conference theme is “Going the Distance.” It takes training, conditioning, and a lot of passion to “go the distance” as an athlete. It is much the same as a direct care professional. Training, education, experience, and passion all make you successful at providing quality care to the individuals you serve. It may seem like you are running a marathon at times and even jumping over hurdles, but when you reach that finish line, and see the smile on a loved one’s face and feel the satisfaction of knowing you have done the best for older Iowans, and children and adults with disabilities, it is all worth the effort.
So, • On Your Marks • Get Set • Go...to conference this fall! Monday, September 23, 2013 from 7:00 a.m. to 9:00 a.m. This time has been reserved for you to: • Check in at the Iowa CareGivers registration table. • Visit the exhibitors who offer various resources and information (begins at 7:30 a.m.) • Participate in the free health screenings (No appointments needed. Begins at 6:30 a.m.) • Enjoy the continental breakfast and network with your peers and fellow conference attendees. • Receive your free pedometer and start counting your steps for the day. Door prizes may be involved!
Conference Recognition Luncheon Iowa CareGivers “Going the Distance” Awards Luncheon This luncheon is being held to honor and pay tribute to all of those who work in direct care and “go the distance” every day. There will be a short program where Governor Terry Branstad and Lt. Governor Kim Reynolds (invited) will present three awards to direct care professionals.
Participate in FREE Health and Oral Health Screenings As those who work in direct care, you often put the care needs of others before your own. But, a healthy YOU is vital to the welfare of those who depend upon you. Get “inspired” to take care of you, so that you can continue to provide the Iowans you serve with the best care and support possible. These health screenings are being offered through a partnership and the generosity of Des Moines University Physician Assistant Program and Polk County Health, as well as other community service providers. Screenings that may be offered are bone density, blood pressure, Body Mass Index (BMI), blood cholesterol and blood sugar. Additional resource information on self-exams, diet/exercise, and other important health issues will be available. Some screenings may require you to fast to receive more accurate results. There may be a small fee to participate in some of the screenings.
Exhibit Space Available Exhibit space will be available at the Iowa CareGivers “Going the Distance” Conference on September 23 and 24, 2013, at The Meadows Events and Conference Center--Prairie Meadows. This is a wonderful opportunity to support quality care and inform attendees about products, services, and resources. Exhibitors will be considered on a first come, first served basis. No employee recruitment activities are allowed. For more information, contact Pam Biklen at the Iowa CareGivers, 515-729-9729 or [email protected]
Conference Location The Meadows Events and Conference Center — Prairie Meadows
1 Prairie Meadows Drive Altoona, IA 50009 515.967.1000 Hotel Room Reservations:
To make your reservations, you may either... • Call the hotel reservation number at 515.957.3000 or 800.325.9015. Let them know that you are with the Iowa CareGivers “Going the Distance” conference at the time of your reservation to receive the special hotel room rate. • Reserve your room online at www.prairiemeadows.com (Make sure to use our group code 09222013IOW) To receive the special room rates, reserve your room before September 6, 2013. After this date, guests will be accommodated on a space and rate available basis.
Special Hotel Room Rates: Prairie Meadows is offering the Iowa CareGivers conference participants a special hotel room rate of $79 plus tax (12%) or approximately $89.
To Avoid Delays or Problems Checking In: Hotel Room Reservations require a credit card at time of reservation. If you do not have a personal credit card and plan on paying with cash, you can send a deposit prior to your arrival for your entire stay. Please note that upon check in at the hotel, cash-paying guests may be asked to leave a $50 cash or credit card deposit to guarantee payment. Please note that the Hotel does not accept personal checks as payment. If a Company Credit Card will be used instead of a Personal Credit Card and the Company Card will not be physically swiped at the hotel upon check in, the hotel will need the Company Credit Card holder to complete and return a Credit Card Authorization Form. Please contact the reservation number at 515.957.3000 for assistance with this process.
Directions: From the West Take I-80 east to exit 142A. Turn right onto Highway 6. Take your first left (east) onto Adventureland Drive. We’ll be on your right.
From the East Take I-80 west to exit 142. Turn left onto Highway 6. Take your first left (east) onto Adventureland Drive. We’ll be on your right.
From the North If you’re coming in on I-35 from the north, merge onto I-80 east via exit 87A towards Davenport. Travel a little over four miles to exit 142A. Turn right onto Highway 6. Take your first left (east) onto Adventureland Drive. We’ll be on your right.
From the South If you’re coming in from south of Des Moines on I-35, merge onto Highway 5 South on the southern edge of Des Moines. Highway 5 South becomes Highway 65 North. Take Exit 83 and turn right (east) onto 8th Street SW. After traveling 0.5 miles, turn left onto Prairie Meadows Drive.
Conference Agenda: Monday, September 23, 2013 6:30 - 9:00 am Health Screenings Available 7:00 - 9:00 am Registration/Continental Breakfast/Visit Exhibitors 9:00 - 9:15 am Greeting/Welcome 9:15 - 10:15 am Opening Keynote: “To Win the Race of Life, Don’t Chase Skinny Rabbits” by Deadra Stanton, Motivational Humorist 10:15 - 10:30 am Break: Visit Exhibitors/Health Screenings 10:30 - 11:30 am General Session • Training for the Race: Improving Direct Care Education for Quality Performance and Enhanced Recognition by Erin Drinnin, Project Manager, Direct Care Workforce Initiative, Iowa Department of Public Health • Health Benefits Exchange by Nick Gerhart, Commissioner, Iowa Insurance Division • Health Benefits Exchange (HBE) Survey Results by Peter Damiano, Director, Public Policy Center, University of Iowa 11:30 - 1:00 pm Recognition Luncheon 1:00 -2:00 pm Workshops: Session A A1: Workplace Violence Detection and Prevention by Doug Kohlsdorf, CPP, Physical Security Manager, Catholic Health Initiatives A2: 411 or 911: Evaluating the Clinical Significance of Drug Interactions by Kristin S. Meyer, PharmD, CGP, CACP, FASCP, Drake University College of Pharmacy and Health Sciences, Iowa Veterans Home A3: Caring for the Patient Who is Obese by Abbey Smith-Bos, DPT, Physical Therapist, YMCA of Greater Des Moines Healthy Living Center 2:00 - 2:15 pm Break: Visit Exhibitors/Health Screenings 2:15 - 3:15 pm Workshops: Session B B1: Eat Better Today, Feel Better for Life by Mary Krisco, MS, RD, Nutrition and Health Specialist, Iowa State University Extension and Outreach B2: Hearing Loss and Communication by Dr. Sandra Hobson, Au.D., Owner, Helping U Hear B3: Tulips for Better Parkinson’s Care by Valerie Stickel-Diehl, RNA, MS, MSCN, Neuroscience Case Manager, Ruan Neuroscience Center, Mercy Medical Center, Des Moines 3:15 - 3:30 pm Break: Visit Exhibitors/Health Screenings 3:30 - 4:30 pm Workshops: Session C C1: Keeping Pace with Guardianship and Powers of Attorney by Deanna Clingan-Fischer, State Long-Term Care Ombudsman, Iowa Department on Aging C2: TimeSlips: Storytelling with Persons with Dementia by Janet K. Specht, PhD, RN FAAN, FGSA, University of Iowa John A. Hartford Center for Geriatric Nursing Excellence C3: Oral Health Care for the Geriatric and Special Needs Patient by Dr. Howard J. Cowen, DDS, MS, DABSCD, Professor, Director of Geriatric & Special Needs Dentistry, University of Iowa
Certificates of attendance: Attendance at this conference is good for 10.0 contact hours of continuing education (5.0 for September 23 and 5.0 for September 24) for Certified Nurse Assistants, Certified Medication Aides, Health Care Technicians, Home Health Aides, and other direct care professionals. Certificates of attendance will be issued by the Iowa CareGivers. We are not able to provide CEUs for RNs, LPNs, or other licensed staff. Thank you.
Conference Session Descriptions: Monday, September 23, 2013 Opening Keynote: “To Win the Race of Life, Don’t Chase Skinny Rabbits” by Deadra Stanton, Motivational Humorist Before we can grow professionally, we need to learn to survive personally. As the pace of change quickens every day, we sometimes end up chasing too many skinny rabbits. When we do this we lose our energy and our focus on what’s really important. Be open to new ideas, a revitalized sense of self, and letting go of the stress that causes you to chase SKINNY RABBITS! Participants will: be provided healthy options of dealing with stress, be able to reduce the use of negative energy, be able to adapt strategies to practice perseverance, and will be able to adapt strategies to let go of negative and stressful environments. General Session: Training for the Race: Improving Direct Care Education for Quality Performance and Enhanced Recognition by Erin Drinnin, Project Manager, Direct Care Workforce Initiative, Iowa Department of Public Health The Direct Care Workforce Initiative is a project aimed at improving education and providing career pathways for direct care professionals. Ms. Drinnin will provide an overview of the project and update on activities to date, including development of standardized training and work to establish recognition for the tough race direct care professionals run everyday. Objectives: Understand the Direct Care Workforce Initiative and its goals, Identify ways to get involved in the Direct Care Workforce Initiative. Health Benefits Exchange by Nick Gerhart, Commissioner, Iowa Insurance Division Participants will learn more about the Affordable Care Act and the Health Benefits Exchange and what that means for direct care professionals and their families. Workshops: Session A A1: Workplace Violence Detection and Prevention by Doug Kohlsdorf, CPP, Physical Security Manager, Catholic Health Initiatives The one hour program will talk through the types of violence faced by healthcare staff in today’s environments. Focused on the detection and assessment of signs of possible violence and escalating behaviors displayed, the participants will hear practical examples and incidents. Personal security measures to take if a possible violent action is detected or if there is just a higher risk environment. The measures described in this program are wrapped around the basic approach of awareness, prevention, and avoidance. Participants will have a basic understanding of signs and signals of possible violence, and of how to prepare for and react to possible violence.
A2: 411 or 911: Evaluating the Clinical Significance of Drug Interactions by Kristin S. Meyer, PharmD, CGP, CACP, FASCP, Drake University College of Pharmacy and Health Sciences, Iowa Veterans Home The caregiver is heavily relied upon to integrate multiple aspects of a patient’s care. Caregivers can play a key role in safe medication use. This program will discuss how to avoid drug interactions and identify signs and symptoms of a drug interaction in a patient. Participants will engage in various case examples to collaborate with other members of the healthcare team to optimize patient care. Objectives: Discuss the various mechanisms by which drug interactions can occur. Describe signs and symptoms of common drug interactions. Evaluate a patient case where a drug interaction may have occurred and report pertinent information to another member of the healthcare team. Apply knowledge of drug interaction management to patients in your care. A3: Caring for the Patient Who is Obese by Abbey Smith-Bos, DPT, Physical Therapist, YMCA of Greater Des Moines Healthy Living Center We will discuss how to provide optimal care for patients who have a Body Mass Index (BMI) in the obese range. We will increase awareness of the need for adaptive equipment and how to coordinate access to adequately sized adaptive equipment to improve safety. We will learn how to evaluate mobility concerns and suggest appropriate exercises to enhance quality of movement and function in the home. Objectives: Explain musculoskeletal conditions associated with obesity. Be able to discuss safety concerns with home exercise program. Identify and appropriately manage a patient’s needs for assistive devices to improve mobility. And describe key quality and safety factors related to transfers and assisting with activities of daily living in the home. Workshops: Session B B1: Eat Better Today, Feel Better for Life by Mary Krisco, MS, RD, Nutrition and Health Specialist, Iowa State University Extension and Outreach People who care for others often have little time to care for themselves. Explore quick and easy ways to eat healthier at work and reduce stress. Participants will identify at least one new healthy eating habit they could practically and immediately implement in their daily lives, and identify at least one method of overcoming barriers to healthy behavior change. B2: Hearing Loss and Communication by Dr. Sandra Hobson, Au.D., Owner, Helping U Hear Hearing will be discussed from anatomy to types and causes of hearing loss. Psychological and physical effects of living with a hearing loss...signs to look for and management including hearing aids and assistive technology. Communication strategies will also be discussed.
B3: Tulips for Better Parkinson’s Care by Valerie Stickel-Diehl, RNA, MS, MSCN, Neuroscience Case Manager, Ruan Neuroscience Center, Mercy Medical Center, Des Moines Tulips = Time, Understanding, Quality of Life, Increased Awareness, Pills on time, and Support. Attendees will be able to: recognize walking and movement problems, and provide safety and solutions. They will also understand the purpose of medications and the importance of timing. Workshops: Session C C1: Keeping Pace with Guardianship and Powers of Attorney by Deanna ClinganFischer, State Long-Term Care Ombudsman, Iowa Department on Aging When someone needs assistance making financial or personal care decisions, what options are available? This workshop will discuss a range of options available including: durable power of attorney for health care, financial powers of attorney, representative payee, guardianship and conservatorship. This session will also discuss when each option becomes effective and the responsibilities of the substitute decision maker. Objectives: To assist participants to have a better understanding of guardianship, conservatorship, powers of attorney, and less restrictive alternatives. To address the roles and responsibilities of guardians, conservators, and attorney in fact. C2: TimeSlips: Storytelling with Persons with Dementia by Janet K. Specht, PhD, RN FAAN, FGSA, University of Iowa John A. Hartford Center for Geriatric Nursing Excellence TimeSlips is a storytelling strategy created by Ann Bastings for persons with dementia that can be led by staff or volunteers. It capitalizes on the creativity of persons with dementia and not on memory. It provides an opportunity for fun and socialization and affirms the remaining skills of persons with dementia. Participants will be able to discuss the major parts and purpose of this storytelling strategy, identify the benefits of TimeSlips for persons with dementia and persons who care for them, and enjoy stories created by persons with dementia. C3: Oral Health Care for the Geriatric and Special Needs Patient by Dr. Howard J. Cowen, DDS, MS, DABSCD, Professor, Director of Geriatric & Special Needs Dentistry, University of Iowa The elderly are keeping their teeth longer. Less than 20% of elderly have no teeth. Although this is good news for the functionally dependent, it is problematic for the frail elderly and functionally dependent adult. This presentation will give a brief overview of this increasingly difficult problem, and provide techniques and solutions to maintain good oral care. Objectives: Understand the need for good oral care and understand various techniques to provide effective oral care.
Conference Agenda: Tuesday, September 24, 2013 6:30 - 8:30 am 7:00 - 8:30 am 8:30 - 8:45 am 8:45 - 9:45 am
Health Screenings Available Registration/Continental Breakfast Greeting/Welcome Ottumwa Job Corps students will be performing a brief Zumba exercise to promote awareness and physical activity. General Session: “Going the Distance” by Dr. Richard Deming, Above and Beyond Cancer 9:45 - 10:00 am Break: Visit Exhibitors/Health Screenings 10:00 - 11:00 am Workshops: Session D D1: Removing the Distance with Bariatrics by Zoe Bishop, RN, BSN, CWOCN, CFNF, Independent Consultant, Wound, Ostomy, Continence, Foot and Nail Clinician D2: Palliative Care — Slow the Train! by Patrice R. Webber, RN, BS, Nursing Coordinator, Older Adult Services, Unity Point Health-Des Moines D3: Autism Challenges and Abilities by Steven Muller, Executive Director, The Homestead 11:00 - 11:15 am Break: Visit Exhibitors/Health Screenings 11:15 - 12:15 pm Workshops: Session E E1: “Going the Distance for Your Family’s Financial Security” by Rachel Scott, Financial Services Professional, New York Life E2: “Going the Distance” with Workplace Boundaries by Brenda Long, RN, MS, Short Term Certificate Coordinator, Mercy College of Health Sciences E3: Autism Two Part Session: • Caring for Individuals with Autism — A Parent’s Perspective by Rich Hahn, Father of a Child with Autism • Understanding Autism: What Direct Care Professionals Need to Know by Erin Drinnin, Project Manager, Direct Care Workforce Initiative, Iowa Department of Public Health 12:15 - 1:15 pm Lunch 1:15 - 2:15 pm Workshops: Session F F1: Infection Prevention and Your Environment by Nancy Wilde, HAI Coordinator, Iowa Department of Public Health F2: Schizophrenia Across the Lifespan by Douglas Steenblock, MD, Chief of Mental Health Services, Iowa Veteran’s Home F3: Conflict as a Part of Life by Don Broshar, Don Broshar Consulting 2:15 - 2:30 pm Break: Visit Exhibitors/Health Screenings 2:30 - 3:30 pm Closing Keynote: “CareGiving is a Marathon: How to Develop Your Marathon Mentality” by Matt Jones
Conference Session Descriptions: Tuesday, September 24, 2013 General Session: “Going the Distance” by Dr. Richard Deming, Above and Beyond Cancer Above and Beyond Cancer is a non-profit organization dedicated to elevating the lives of those touched by cancer to create a healthier world. Dr. Deming will tell the story of Above and Beyond Cancer including journeys to Mount Everest, Mount Kilimanjaro, and Imja Tse in Nepal. Workshops: Session D D1: Removing the Distance with Bariatrics by Zoe Bishop, RN, BSN, CWOCN, CFNF, Independent Consultant, Wound, Ostomy, Continence, Foot and Nail Clinician Providing care for patients who are morbidly obese will continue to present unique challenges to staff and patients in a variety of settings. Obstacles of caring for these patients will be discussed in effort to promote safe clinical care and support patient dignity.
What opportunity do we have to improve the quality of their life? This discussion will help the caregiver recognize and explore better ways to address the needs of this underserved population. Participants will identify two health care conditions that are common problems for the morbidly obese individual, two negative outcomes related to lack of appropriately sized equipment for the bariatric population, and two reasons why helping the bariatric population care for their feet and nails is important. D2: Palliative Care — Slow the Train! by Patrice R. Webber, RN, BS, Nursing Coordinator, Older Adult Services, Unity Point HealthDes Moines Health care is often like the train that keeps going...and going. Palliative care is the opportunity to slow the train and evaluate an individual’s goals for themselves in the often overwhelming health care world. Palliative care can be the process of discussion opening the doors of conversation about topics that can be very difficult. Objectives: Discuss the meaning of palliative care. Discuss general choices for treatment that a palliative care patient and family may have to consider.
D3: Autism Challenges and Abilities by Steven Muller, Executive Director, The Homestead Recognizing the challenges facing individuals with autism will help participants see why addressing these unique needs is the first step in supporting the individual for improved success. Objectives: Recognize when a challenge has its roots in autism. Identifying a starting point to address the unique challenges presented by autism. Workshops: Session E E1: “Going the Distance for Your Family’s Financial Security” by Rachel Scott, Financial Services Professional, New York Life Direct care workers, who are primarily women, may find it difficult to make ends meet. A number of state and federal programs have been made available to help support Iowa’s working families. Additionally, an understanding of insurance and retirement planning can help to protect income and plan for the future — no matter where you are starting from. Participants are educated about income supports that may be available to them and their families, and have an understanding of basic principles of life and disability insurance, retirement planning, and Social Security. E2: “Going the Distance” with Workplace Boundaries by Brenda Long, RN, MS, Short Term Certificate Coordinator, Mercy College of Health Sciences This session will address professionalism, honoring one’s scope of practice, and boundaries/boundary violations commonly experienced by direct care workers alongside other health care professionals, residents, patients, families and facility guests. We will discuss and demonstrate practical communication tools. Participants will: understand workplace boundaries in the scope of practice of a direct care worker, identify therapeutic communication responses and their value to boundary challenges in the workplace, be able to examine personal behaviors and create adjustments which contribute to respected healthcare professionalism. E3: Autism Two Part Session: • Caring for Individuals with Autism — A Parent’s Perspective by Rich Hahn, Father of a Child with Autism Autism is a very broad spectrum disorder that affects as many as 1 in 88 children ( 1 in 54 boys) in the United States. Gain insight into the uniqueness of this disorder and the impact direct care workers have on those affected by Autism. Direct care workers not only enrich the lives of those they work with, they provide immeasurable value to the families of those individuals.
• Understanding Autism: What Direct Care Professionals Need to Know by Erin Drinnin, Project Manager, Direct Care Workforce Initiative, Iowa Department of Public Health The Direct Care Workforce Initiative is a project aimed at improving education and providing career pathways for direct care professionals. Ms. Drinnin will present the Initiative’s recommendations for standardized training for direct care professionals who work with individuals with Autism, and will seek feedback on content and distribution of the curriculum. Workshops: Session F F1: Infection Prevention and Your Environment by Nancy Wilde, HAI Coordinator, Iowa Department of Public Health Healthcare in the United States is increasingly being provided in settings outside of the hospital. Resistant organisms and changing technology present new challenges for care providers. We will discuss infection prevention measures for today’s changing healthcare environment. Objectives: Identify interventions that prevent the spread of infections and discuss the role of care providers in preventing infections. F2: Schizophrenia Across the Lifespan by Douglas Steenblock, MD, Chief of Mental Health Services, Iowa Veteran’s Home This program will review the essential features of schizophrenia. Treatment options (both pharmacologic and nonpharmacologic) will be discussed as well as the long-term prognosis. Similar disorders will also be briefly described. Participants will receive guidelines to utilize when working directly with residents who suffer from schizophrenia and other psychotic disorders. Objectives: Review diagnostic criteria for schizophrenia. Discuss treatment options for schizophrenia. Briefly describe disorders that are similar to schizophrenia. And learn approaches that will be useful when providing direct care to schizophrenic residents. F3: Conflict as a Part of Life by Don Broshar, Don Broshar Consulting This workshop will define conflict and ask the participants to identify how they approach conflict in their lives. Through exercises, the participants will learn the importance of a principle and behaviors that can enhance their ability to effectively handle conflict.
Closing Keynote: Caregiving is a Marathon: How to Develop Your Marathon Mentality by Matt Jones, 3x Cancer Conqueror, Thought Leader, and Life-Changing Inspirational/ Motivational Speaker and Author Matt Jones a three-time cancer conqueror who had to relearn how to walk and has run four marathons around the world shares how you can develop your “Marathon Mentality” in order to push through the walls of negativity, obstacles, and setbacks in order to achieve greater victory and cross your finish line. Objectives: Learn three ways to develop your “Marathon Mentality.” Discover how to push through the walls of negativity and achieve greater victory. Identify how to be solution oriented versus problem focused.
$10,000 and above Delta Dental of Iowa Foundation Iowa Insurance Division Northwest Area Foundation
10K Sponsor $5,000 to $9,999 Claude H. Freeman
$3,000 to $4,999
$1,000 to $2,999 Allegra Des Moines Area Community College Geriatric Education Center, University of Iowa Iowa Hospital Association Lifespace Communities, Inc. Printing Station SPPG
$100 to $999 AARP Iowa Aging Resources of Central Iowa Tom Carpenter Green Hills Retirement Community Home Instead Senior Care Hospice & Palliative Care Association of Iowa Hubbard Care Center Iowa Association of Area Agencies on Aging/Family Caregiver Program Deanna Lehl Mercy Medical Center — Des Moines Debi Meyers Northcrest Community, Ames Linda and Bruce Simonton Paul and Jennifer Storbeck
Conference Registration 2013 o Mr. o Mrs. o Ms. Full Name: ______________________________________________________________ Complete Home Mailing Address: _________________________________________ City, State, Zip: ________________________________________________________ County: ___________________________ # of years in direct care: ______________ Home phone: _____________________ Work phone: ________________________ Cell phone: _____________________ Email: _________________________________ Employer: ____________________________________________________________
You may register by completing this form and mailing it to the Iowa CareGivers or register online at
Registration Fees: $60 Both Days $___________ $45 One Day $___________ Days you will be attending (check all that apply) q Sept. 23 q Sept. 24
Employer Address: _____________________________________________________ Employer City, State, Zip: _________________________________________________
Is this your first time at conference? q Yes q No Do you plan to participate in the health screenings? q Yes q No Do you have any dietary or other special needs? q Yes q No
Make checks payable to:
Please list here: _________________________________________________________
Iowa CareGivers 1231 8th Street, Suite 236 West Des Moines, IA 50265
Please contact us at [email protected]
or 515-223-2805 by September 9 for any accommodations and/or alternative formats you may need.
Credit cards are accepted for online registrations only.
On your MAIN direct care job are you... (Check ALL that apply) q Certified Nursing Assistant (CNA) q Patient Care Technician (PCT) q CNA plus other certification, such as medication aide, rehabilitation aide, etc. q Consumer Directed Attendant Care (CDAC) worker or Personal Care Assistant q Direct Care Professional
q Home Care or Home Health Aide (HCA/HHA) q Direct Support Professional (DSP) q Universal Worker q Hospice Aide q Companion, non-medical assistant
• Payment must be sent with registration. Please do not send cash. • Cancellation policy: Sorry, NO refunds. A substitution of the registration will be accepted with no charge. • A confirmation of registration and payment will be emailed, faxed, or mailed to you.
The Meadows Events and Conference Center — Prairie Meadows
Monday, September 23 and Tuesday, September 24, 2013 www.IowaCareGivers.org Iowa CareGivers 1231 8th Street #236 West Des Moines, Iowa 50265
NONPROFIT ORGANIZATION U.S. POSTAGE PAID DES MOINES, IA PERMIT NO. 5294
Monday, September 23 and Tuesday, September 24, 2013 The Meadows Events and Conference Center — Prairie Meadows