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Ombudsman for Children Annual Report 2011
Ombudsman for Children Annual Report 2011
*65;,5;: 1 Message from the Ombudsman for Children
7
2 Ombudsman for Children’s Office: Strategy 2011 – 2016
11
3 Organisational Development
13
- Corporate Services Financial Control - Human Resources - Data System Update - Use of Premises - Training and Professional Development - Legal Services - Media - Public Affairs - Website - Overview of Energy Usage in 2011 - Actions undertaken in 2011
13 13 13 14 14 14 14 15 15 15 15
4 Complaints and Investigations - Distinct Provisions - Complaints dealt with in 2011 - Justice - Further Analysis of Categories - Complainants - Top 5 categories of professionals contacting the Office on behalf of children - Emerging Issues - A Children’s Rights Analysis of Investigation Statements - Case Studies - Health Case Studies - Local Authority Housing Case Study - Department of Children & Youth Affairs Case Study - Promoting Systemic Change
17 17 19 22 23 24 25 26 28 30 34 37 38 39
5 Policy and Legislation - Criminal Justice (Spent Convictions) Bill 2011 - Criminal Justice (Withholding Information on Crimes Against Children and Vulnerable Adults) Bill 2011 - National Vetting Bureau Bill 2011 - Forum on Patronage and Pluralism in the Primary Sector – August 2011 - Access to therapeutic notes - United Nations Committee Against Torture (UNCAT) - United Nations Human Rights Council Universal Periodic Review (UPR) - Review of the Ombudsman for Children Act 2002 - Engagement with international networks and organisations
47 47 48 48 49 50 50 50 51 51
6 Participation and Education - Children’s Rights Education Programme - Educational Materials on Children’s Rights - Highlighting the Concerns of Young People in St. Patrick’s Institution - Hearing from young people with experience of homelessness - Research for and with Children
55 55 58 59 60 61
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