Report No: Meeting Date:
13-249 October 9, 2013
Alameda-Contra Costa Transit District
STAFF REPORT TO:
Operations Committee AC Transit Board of Directors
FROM:
David J. Armijo, General Manager
SUBJECT:
Emergency Preparedness and Business Continuity
BRIEFING ITEM RECOMMENDED ACTION(S):
Consider receiving report on AC Transit emergency preparedness activities. EXECUTIVE SUMMARY:
The District has developed and implemented an Emergency Operations Plan for the activation of the Emergency Operations Center (EOC) in the event of major or catastrophic emergency situations. The Emergency Operations Plan provides guidelines for activation of the EOC for three levels of emergencies, including Minor Emergencies, Major Emergencies, and Catastrophic Emergencies. To ensure staff readiness to respond to emergencies, the District participates in annual emergency preparedness exercises with the Metropolitan Transportation Commission (MTC), along with other local transit agencies and Caltrans. The most recent Regional Functional Exercise took place on September 11, 2012, and focused on responding to a major earthquake on the San Andreas Fault that impacted significant portions of the Bay Area transportation infrastructure and roadways. The next regional emergency exercise will be a Regional Tabletop Exercise with MTC on November 14, 2013. In addition to the regional emergency preparedness exercises, the District is in the process of training the service supervision staff and division superintendents on the National Incident Management System (NIMS) training, with the objective of completing the ICS 100b training by December 31, 2013 and the ICS 200b training by June 30, 2014. BUDGETARY/FISCAL IMPACT:
There are no current direct fiscal impacts related to this Emergency Preparedness and Business Continuity Report.
187
Report No. 13-249 Page 2 of 5 BACKGROUND/RATIONALE: The primary role of the Emergency Operations Center (EOC) is to bring together all relevant information about an emergency in one place, organize that information in a useful format, and facilitate the coordination of resources needed to mitigate the effects of the emergency. The EOC is equipped with desks, computers, whiteboards, phones, and an overhead screen. The Operations Control Center (OCC), located in an adjoining room, controls both the internal radio system and use of the California Emergency Services Radio System. The EOC is maintained monthly with an inspection of all current communications equipment, computers, telephones, satellite phone, laptops and screens. This is done in conjunction with the monthly satellite phone test with MTC to ensure that equipment is operational in the event of full EOC activation. The monthly checks allow for software updates to the computers to ensure connectivity with the General Office and to ensure that all systems are intact and operational in the event of an emergency. The District has an Emergency Operations Plan that follows the Standardized Emergency Management System (SEMS) adopted by the State of California. The plan addresses how problems will be resolved internally and highlights the integration and coordination with other transit agencies and governmental responders during disasters that impact the region. The Emergency Operations Plan includes guidelines for activation of the Emergency Operations Center (EOC) in the event of statewide, regional, and local emergencies, such as earthquakes and BART incidents. There are three levels of emergencies requiring activation of the EOC. •
Level I - Minor Emergency is a minor to moderate incident that does not require full activation of the EOC, but requires the District to manage emergency transportation for one or more surrounding cities. This situation can be handled by the Operations Control Center (OCC) and Road Supervision.
•
Level II- Major is defined as a moderate to severe emergency that significantly affects AC Transit personnel or property which will require full activation of the EOC, such as a moderate earthquake or serious hazardous materials incident.
•
Level Ill -Catastrophic Emergency is defined as a major emergency where resources in or near the affected area are overwhelmed and extensive state and/or federal resources are required (i.e. major earthquake or widespread civil unrest).
The Metropolitan Transportation Commission (MTC) conducts annual emergency preparedness exercises that include all local transit agencies and Caltrans. The most recent Regional Functional Exercise (Attachment A) took place on September 11, 2012, and focused on responding to a major earthquake on the San Andreas Fault that impacted significant portions of the Bay Area transportation infrastructure and roadways. The exercise objectives were:
188
Report No. 13-249 Page 3 of 5
•
Assess the capabilities of the transportation agencies to notify employees and activate their EOC's from a cold/warm start according to written procedures.
•
Assess the abilities of the transportation agencies to gather information from field units and develop situational status for transmission to MTC and other agencies.
•
Assess the ability to mobilize a regional transportation Joint Information System (JIS)/Joint Information Center (JIC) and craft public messaging for the general population and Access and Functional Needs (AFN) populations.
•
Assess the communications capabilities between transit agencies and their Para transit partners/contractors in order to provide services to AFN populations following an earthquake event.
The primarily objective of the exercise was to evaluate the EOC management function at each agency, including leadership and coordination of the EOC staff, internal communications and use of mutual aid agreements. The exercise also evaluated the EOC planning function and communications with outside agencies, including exchange of status and information, response to requests for location evacuations and movement of emergency response personnel, and coordination of transportation services across county boundaries. The 2012 regional exercise was regarded as a success by the emergency staff providing oversight of the events. The MTC provided an "After Action" report that identified 8 areas for improvement. Of the eight areas, we have completed seven of the eight action items. The remaining item focuses on improving EOC member familiarity with terminology and incident reporting procedures as outlined in ICS 100b and ICS 200b. Several management and supervisory staff have already been trained under the NIMS 100 and 200 formats, which transitioned in 2010 to the on-line Independent Course Study (ICS) in lieu of the more traditional classroom instruction. Currently, approximately one third of the service supervision staff and nearly all of the division superintendents have completed the ICS 100b training. Operations has set target dates for completion of the remaining online ICS-100b and ICS-200b training, with completion of the ICS 100b training by December 31, 2013 and the ICS 200b training by June 30, 2014. Management has been scheduling supervisors to the training since the 2012 regional exercise; however, the assignment of staff to the training has had to be balanced with the daily requirements for responding to incidents throughout the AC Transit service area. The National Incident Management System {NIMS) is a comprehensive, nationwide, systematic approach to Incident Management. NIMS provide a template for incident management, regardless of the cause, size, location or complexity of the incident. NIMS focuses on the following five key areas:
189
Report No. 13-249 Page 4 of 5 I.
Preparedness:
Planning,
procedures
and
protocols,
training/exercises,
personnel
qualifications/certification and equipment certification that are enhanced through partnerships at all levels of government, private sector, and non-governmental organizations. II. Communications and Information Management: NIMS promotes the use of flexible
communications and information systems that are built on the concept of interoperability, reliability, scalability and portability while providing resiliency and redundancy. Ill. Resource Management: NIMS describes standardized resource management practices to
allow for effective sharing and integration of critical resources across all jurisdictions for activation, dispatching as well as the deactivating of these systems prior to, during and after an incident. IV. Command and Management: NIMS allows for effective and efficient incident management
and coordination by providing a flexible, standardized incident management structure that integrates three key organizational components: Incident Command System, Multi-Agency Coordination System and Public Information. V. Ongoing Management and Maintenance: The FEMA National Integration Center (NIC)
provides strategic direction, oversight and coordination of NIMS by coordination of ongoing maintenance and continuous refinement of NIMS concepts and principles. The continued training of our staff is essential to the development of our EOC team. As we continue the ICS-lOOb and ICS-200b training, Operations, Transportation, Maintenance, Safety, Training, and the Sheriff's Department staff are preparing for participation in the Regional Tabletop Exercise with MTC on November 14, 2013.
The key objectives of the Tabletop
Exercise are as follows: •
Review activation triggers and decision protocols for initiating service suspension based on intelligence received on credible threats;
•
Review the effectiveness of current transportation agency plans and procedures to provide rapid and effective public messaging on service suspension and resumption;
•
Review and validate procedures for coordinating inspections of transportation facilities, vehicles, and vessels with appropriate agency or Operational Area/city law enforcement staff;
•
Review and validate procedures and plans that provide for a coordinated restoration of service for Bay Area mass transportation systems after a system wide suspension.
190
Report No. 13-249 Page 5 of 5 This 2014 Regional Table Top exercise will provide the AC Transit management team with valuable training in the area of communications, interoperability with other agencies, as well as an opportunity to interact with our counterparts from other regional agencies. The lessons learned during this regional exercise will be valuable for the further development of our EOC in the areas of Emergency Preparedness and Business Continuity. ADVANTAGES/DISADVANTAGES: This report does not recommend a course of action with notable advantages or disadvantages. ALTERNATIVES ANALYSIS: Management considered implementation of a specialized in-house training program for NIMS certification; however, the on-line training is a more efficient method for ensuring that all relevant staff are trained while still completing our normal, daily activities to maintain and improve service within the AC Transit service area. PRIOR RELEVANT BOARD ACTIONS/POLICIES: There are no prior relevant Board Actions or Policies associated with this report. ATTACHMENTS: 1: 2012 Regional Functional Exercise
Department Head Approval:
James D. Pachan, Chief Operating Officer
Reviewed by:
James D. Pachan, Chief Operating Officer
Prepared by:
Joseph E. Robinson Ill, Superintendent Service Supervision
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192
Metropolitan Transportation Commission
•') ltlll, I
' •
'
Septembe· 193
J /'
Jl·~.~
ADMINISTRATIVE HANDLING INSTRUCTIONS The title of this document is the Metropolitan Transportation Commission (MTC) 2012 Regional Functional Exercise (FE) Exercise Plan (EXPLAN). The attached materials contain information that is For Official Use OII!J. This document should be safeguarded, handled, transmitted, and stored in accordance with appropriate security directives. Information contained herein was prepared for the exclusive use of the MTC Exercise Design Team (ED1), comprised of the Transportation Response Plan (fRP) agency representatives and nonparticipant personnel involved in the operational and administrative aspects of this exercise. The contents of this document should not be divulged to exercise participants, unless authorized by the planning committee. Reproduction of this document, in whole or in part, without prior written approval from MTC is prohibited. For more information on this exercise, please use the following points of contact:
Metropolitan Transportation Commission Point of Contact: Nancy Okasaki Exercise Director Joseph P. Bort MetroCenter 101 Eighth Street Oakland, CA 94607-4700 (510) 817-5759
[email protected]
URS Exercise Support Lead Point of Contact: Lee Rosenberg Project Manager URS 1333 Broadway, Suite 800 Oakland, CA 94612-1924 (510) 874-3137
[email protected]
Metropolitan Transportation Commission
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TABLE OF CONTENTS Administrative Handling Instructions ................................................................................... i Section 1: General lnformation ............................................................................................ 1 A.
Functional Exercise Concept ................................................................................................... i
B.
Exercise Purpose ....................................................................................................................... i
C.
Exercise Scope ........................................................................................................................... i
D.
Exercise Target Capabilities and Objectives ......................................................................... i
E.
Exercise Scenario ...................................................................................................................... 3
F.
Exercise Assumptions .............................................................................................................. 5
G.
Exercise Artificialities ............................................................................................................... 6
H.
Participating Agencies ............................................................................................................. 6
I.
Exercise Venues......................................................................................................................... 7
J.
Extent of Participation .............................................................................................................. 7
K.
Exercise Personnel.. .................................................................................................................. 8
L.
Exercise Participant Responsibilities ..................................................................................... 9
APPENDICES Appendix A: Exercise Schedule ........................................................................................ A-1 Appendix B: Regional Maps .............................................................................................. B-1 Appendix C: Venue Information ........................................................................................C-1 Appendix D: Participant Communications Directory .................................................... D-1
LIST OF TABLES Table 1.1: MTC FE 2012 Participating Agencies ............................................................................................................6 Table 1.2: MTC FE 2012 venues .......................................................................................................................................7 Table 1.3: Extent of Agency Participation .......................................................................................................................7 Table A.1: Exercise Schedule ......................................................................................................................................... A-1 Table C.1: Exercise Venue Information ........................................................................................................................ C-1 Table C.2: AC Transit ....................................................................................................................................................... C-1 Table C.3: BART.. ............................................................................................................................................................. C-2 Table C.4: Caltrans .......................................................................................................................................................... C-2 Table C.S: CCCTA ............................................................................................................................................................. C-2 Table C.6: ECCTA ............................................................................................................................................................. C-3 Table C. 7: LAVTA ............................................................................................................................................................. C-3
Metropolitan Transportation Commission
iii
EXPLAN
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SECTION 1: GENERAL INFORMATION A.
FUNCTIONAL EXERCISE CONCEPT
i\ Functional Exercise evaluates all major emergency management, public safety, and transportation positions assembled, in one or more locations, to respond to a simulated emergency without use of actual equipment or apparatus.
Through exercise implementation, the various San Francisco Bay Area transportation agencies and authorities should be able to achieve their objectives for the exercise. Each agency should be able to evaluate their ability to achieve selected required emergency response capabilities for responding to a strong earthquake in the Bay Area.
B.
EXERCISE PURPOSE
The MTC FE 2012 is designed to exercise a coordinated regional response to a strong (M6.9) earthquake in the Bay Area based on the Trans Response Plan (IRP) and the San Francisco Bay Area Regional Transportation Emergency Management Plan (RTEMP), utilizing the processes contained in the National Incident Management System (NIMS) and the California Standardized Emergency Management System (SEMS).
C.
EXERCISE SCOPE
The MTC FE 2012 will be a four-hour event involving transportation agency emergency operations centers. The exercise will focus on the objectives of Emergency Operations Center (EOC) activation, information gathering, and sharing of information between EOCs, and emergency public information and wanting.
D.
EXERCISE TARGET CAPABILITIES AND OBJECTIVES
Capabilities-based planning allows for exercise plamting teams to develop exercise objectives and observe exercise outcomes through a framework of specific action items derived from the Target Capabilities List (fCL). The capabilities listed below fonn the foundation for the organization of all objectives and observations in this exercise. The following are the MTC FE 2012 objectives. Individual agencies may modify the objectives to achieve preparedness goals aligned with their own agency requirements. Based on the identified exercise objectives, the following capabilities will be demonstrated by transportation agencies during this exercise:
TARGET CAPABILITIES •
EOC Management
•
Intelligence & Info-sharing and Dissentination
•
Emergency Public Information and Warning
•
Incident Communications
Metropolitan Transportation Commission
EX PLAN
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196
Generallnfonnatlon
•
Regional transportation agencies and stakeholders may demonstrate the ability to activate a regional transportation JIS/JIC in accordance with published Bay Area Regional JIC/JIS Procedures.
Capability and Activities: •
Emergency Public Information and Warning: Management and Coordination
OBJECTIVE 4: AssESS CoMMUNICATIONS CAPABILITIES •
Transportation agencies and their para transit partners/ contractors will demonstrate communications capabilities necessary to provide services to AFN populations following an earthquake event.
•
MTC and Transit Agencies may demonstrate a test of the Bay Area Satellite Cell Phone System by means of a conference call in accordance with written protocols.
•
MTC and Transit Agencies will demonstrate connectivity between their Emergency Operations Centers by transmitting standard reporting formats in accordance with the RTEMP.
capability and Activities: •
E.
Incident Communications: Functionality of Critical Communications Networks; AFN Population Emergency Communications.
EXERCISE SCENARIO
September 11, 2012 •
Scenario Synopsis - 0830 hours
Reports confirm that the San Andreas Fault slipped along its northern segment at 0830 hours PDT, generating a magnitude 6.9 earthquake. The fault epicenter is located in the Los Gatos Hills. The earthquake caused a horizontal offset of up to ten feet along a 62-mile length along the fault. The shaking was felt as far north as the California-Oregon border; as far east as Reno, Nevada; and as far south as San Luis Obispo. Highway and road traffic were heavy at the time the earthquake struck; and multiple locations around the Bay Area have sustained moderate to severe damage. Aftershocks along the fault ranging from M3.2 to M5.6 are felt throughout the region and continue to occur. Landline phone capabilities are moderately diminished throughout the Bay Area, and are experiencing service overloads. Cellular service is spotty due to tower damage thwughout the region and overloaded circuits. Radio outlets are the most reliable source of information at this time since television service is not available due to widespread power outages. Initial radio reports indicate the following damages (fhis is information, not intelligence): •
911 is saturated with calls
•
Electrical power is expected to be disrupted from several hours to several days depending on location and proximity to the earthquake epicenter ·
•
Hundreds of buildings, primarily in the South Bay, have collapsed or are badly damaged
Metropolitan Transportation Commission
EX PLAN
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General Information
BART •
The BART system is closed system-wide due to loss of electrical power, extensive damage to the supports for its elevated sections, and in some areas debris is contributing to the blocking of roadways and highways.
•
The Trans Bay Tube is closed for damage assessment.
Other Infrastructure
Electrical Power and Distribution •
PG&E reports widespread disruption of power within the impact area. Power grids and local distribution systems are unreliable at this time and will remain so for the next 96 hours to two weeks.
Water Supply System •
Water supplies throughout the impact area are greatly affected. Domestic water main breaks are common and contributing to flooding, structural collapse of surface streets and creating health and mechanical ha zards. Several dams and reservoirs in the impact area may be damaged and, if they fail, could inundate urban areas. Water and waste water treatment plants have suffered extensive damage and are without power.
Public Safety Buildings •
Many Fire Stations in the South Bay are structurally damaged. Apparatus doors are jammed or otherwise damaged trapping apparatus and equipment within the station.
•
Police Stations in the South Bay are damaged. Debris blocks access routes for first responders. Communications are disrupted by damllged or mis~ligned :mtennas or microwave dishes. Access to fuel supplies lind maintenllnce facilities is limited.
•
Public works yards and stored equipment are inaccessible due to debris on roadways and structural damage.
F.
EXERCISE ASSUMPTIONS
Assumptions constitute the implied factual foundations for the exercise and are therefore expected to be present before the start of the exercise. The following general assumptions apply to the MTC
PE 2012: •
The exercise will be conducted in a no-fault learning environment, wherein plans, procedures, systems and processes-not individuals-lire evaluated.
•
Exercise simulations will be realistic and plausible, contllining sufficient detllil for an effective response.
•
Exercise participants will react to the information and situations as they are presented, in the same manner as if this had been a real emergency incident.
•
There are no "hidden llgendas" or trick questions intended to mislead participants.
•
Participants should assume tha t all agencies are responding appropriately based on available plans, procedures, and protocols.
Metropolitan Transportation Commission
EX PlAN
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General Information
1:
EXERCISE VENUES Table 1.2: MTC FE 2012 Venues
Agency
Venue Name
Address
AC Transit
AC Transit EOC
1177 47th St., Emei}'Ville, CA 94608
BART
BART EOC
101 8th Street, Basement, Oakland, CA 94607
Caltrans
Caltrans District 4 EOC
111 Grand Ave., Seventh Floor, Oakland, CA 94612
CCCTA
CCCTA EOC
24 77 Arnold Industrial Way, 3•d Floor, Concord, CA 94520
ECCTA
ECCTA EOC
801 Wilbur Ave., Antioch, CA 94509
LAVTA
LAVTA EOC
1362 Rutan Court, Livermore, CA 94550
SFMTA
SFMTA DOC
1 South Van Ness Ave., 8lh Floor, San Francisco, 94103
VTA
VTA EOC
101 W. Younger Avenue, Building A, San Jose, CA 95110
WETA
WETA EOC
Pier 9, Suite 111, The Embarcadero, San Francisco, CA, 94111
~~~~~·(:[.
\ i~.'fil"*'flr'm.l'~~t'ai/~~;tJ*~il ~f·~Jl'i:~"f~'W>i~i;,~~t~~{;:.-;f·.~\!.frn,:,-r.~ "
Exercise Control
SIMCELL
4985 Broder Blvd, Dublin, CA 94568
MTC
MTC EOC
111 Grand Ave., Seventh Floor, Liaison Room, Oakland, CA 94612
J.
•
,t,'i.
EXTENT OF PARTICIPATION
Table 1.3 below lists which agencies will activate from a cold start and which agencies will employ a warm start.
Table 1.3: Extent of Agency Participation
Agency
Cold Start
AC Transit BART
Warm Start
Shift Change
X
Yes
X
No
Caltrans
X
No
CCCTA
X
Yes
ECCTA
X
No No
LAVTA
X
SFMTA
X
No
VTA
X
Yes
WETA
X
No
N/A
N/A
MTC
Metropolitan Transportation Commission
N/A
7 FOH OFFICI:\1 , t.:SI\ 0:-.
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EXPLAN
General Information
L.
EXERCISE PARTICIPANT RESPONSIBILITIES
PARTICIPANT BRIEFING Controllers will provide a formal Participant Briefing once all participants have arrived at the designated venue. The controller will: o
Introduce themself, the evaluator(s), and any observers assigned to the venue.
•
Stress that this is not a test of the participants, but of the Trans Response Plan and San Francisco Bay Area Regional Transportation Emergency Management Plan with specific focus on policies, procedures, communications and information flow.
•
Explain that the controllers and evaluators are there to observe and document actions being taken. Participants should articulate their actions if there is any doubt that their actions are not being observed and noted. Participants should also note their activities, actions, conunents and concerns during the exercise.
•
Review with the participants exercise rules, exercise documentation and the communications directory.
It is also important that participants understand the following:
•
Safety takes priority over all other exercise activities. If a real world incident occurs, use the phrase, "This is a real world emergency." Exercise play will stop until the real world emergency is resolved.
•
Participants should follow normal health and safety rules, and report any potential health or safety issue to a controller immediately.
•
When communicating with other participants over telephones, email, etc., participants must begin each conversation with the phrase, "This is an exercise."
•
•
Participants should respond and act during the exercise as they have been trained and in accordance with existing policies and procedures. Participants should assume all counties, operational areas and the State arc implementing their appropriate plans, procedures, and protocols. Participants should follow through on actions and keep the controller informed concerning issues of importance.
•
Participants should complete and return the Participant Feedback Forms at the conclusion of their participation in the exercise.
•
Participants must communicate only with those counties/ organizations listed in the Communications Directory. All other exercise communications should go to the SIMCELL.
•
The SIMCELL will simulate individuals/entities/agencies that are not participating in the exercise.
•
Participants should not to fight the exercise scenario, which was based upon information and plans available at the time of planning for the exercise.
Metropolitan Transportation Commission
EXPLAN
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APPENDIX A: ExERCISE SCHEDULE Table A.l: Exercise Schedule
Time
:
f .-._,; :·. ~ .,: ~'-\ :\ ; ', ~-' ~~ .. ;:~ '~ . . '
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•
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• ••••
Location
Activity
Personnel :.· '
J
...
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..: .:·L>\H!~.:.::-~-~-- ··if:~::<.;·,:·_· ._.:.~:· _:"_ .·::·;.,: .'.-/.:..:_::." .. : .: J
7:30a.m.
SIMCELL Personnel
Report to SIMCELL
4985 Broder Blvd, Dublin, CA 94568
8:00a.m .
Controllers and Evaluators
Report to Exercise Locations
All Sites
8:00a.m.
Participants
Report to Exercise Locations
All "warm start" sites
8:15a.m.
Controllers
Conduct Opening Brief to Participants
All "warm start" sites
8:30a.m.
All
Start of the Exercise (STARTEX)
All Sites
12:30 p.m.
All
End of the Exercise (EN DEX)
All Sites
Immediately Following the Exercise
All
Participant Hotwash
All Sites
1:00 p.m.
All
End Participant Hotwash
All Sites
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1:30p.m.4:30p.m.
:~5i:·~.:_. .•.•• ,. ~·:·
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; • ,.. ·· ·,,-.. -...,;~~'f~"J.((~'~r..IY;"'Y'>li,·i'j~?jf..{f":•t")'.'~~:"Y~ ...... r..~~,.~r:,;~-?r.·ir:\.;;'c'' ...
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Exercise Evaluators and Staff
Metropolitan Transportation Commission
Controllers and Evaluators Exercise Debrief
A-1
FOR OFFICI :\1. US" 0 :--.: 1.\'
201
URS Oakland, Room 3 -1 1333 Broadway Suite 800 Oakland, CA 94612
EX PLAN
APPENDIX 8: REGIONAL MAPS Map B.1: Scenario Earthquake
Modified Mercall l ntl!nsity
111-Sfight
IV- Moderate V- Rai/Mr Strong VI- Slnx'Q Vll-lkry Strong VIII- DH!ructive IX 7 VIOlent X-lntense
Pm ground ~emon (POA)
ns:~fdiii~•· U~I~IIIWIUI
o.t..... ~ ..........
Scenario: M 7.0 San Andms F¥111 Qlthqum Sh3ltemap S01n:oe: Wald et ~. (2003) Hypocenter: 5.ln AndrNS SanU Ctuz Section
PEAK GftOUNO ACCELEAATIO N(g)
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Project No. 26817923 Metropolitan Tran1port.alion Commlnion
Metropolitan Transportation Commission
IIl li
SAN ANDREAS FAULT EARTHQUAKE, JUNE 14,2012 M(7.0) LOS ALTOS HILLS
8·1 FOR OrFICIAL USE ONLY
202
Figure
E.XPU\N
Appendix B: Regional Maps
Map B.3: WETA Ferry System Map
Metropolitan Transportation Commission
B-3 FOROI'I'ICIAL USE ONLY
203
EXPLAN
APPENDIX C: VENUE INFORMATION Table C.l: Exercise Venue Information
Agency
Venue Name
Address
AC Transit
AC Transit EOC
1177 47th St., Emeryville, CA 94608
BART
BART EOC
1018th Street, Basement, Oakland, CA 94607
Caltrans
Caltrans District 4 EOC
111 Grand Ave., Seventh Floor, Oakland, CA 94612
CCCTA
CCCTA EOC
24 77 Arnold Industrial Way, 3'° Floor, Concord, CA 94520
ECCTA
ECCTA EOC
801 Wilbur Ave., Antioch, CA 94509
LAVTA
LAVTA EOC
1362 Rutan Court, Livermore, CA 94550
SFMTA
SFMTA DOC
1 South Van Ness Ave., 8th Floor, San Francisco, 94103
VTA
VTA EOC
101 W. Younger Avenue, Building A, San Jose, CA 95110
WETA
WETAEOC
~~w~~;,~:'i~"t·'Jt);rJiifi, ·"fa¥i,g¢;.
Exercise Control
SIMCELL
MTC
MTC EOC
Pier 9, Suite 111, The Embarcadero, San Francisco, CA, 94111 tof·:.¥+'; :.Ml~f.\)1;·~~~~~,~~~'f~,~;'h'~:t~l'~.-~'ffi~;J.:!.!i£~.,i:.'fo'~'N~ 4985 Broder Blvd, Dublin, CA 94568 111 Grand Ave., Seventh Floor, Liaison Room, Oakland, CA 94612
Table C.2: AC Transit
Venue Controller (Agency POC) Address Driving Directions
AC Transit EOC Sue Chaewsky (510-917-1145) Email - ~QIH!Sl:t!Skv®actransit . org 1177 47th St., Emeryville, CA 94608 From 1-580 W: Take exit 19B toward West StjSan Pablo Ave - go 0.2 mi Merge onto 36th St- go 0.4 mi Turn right onto San Pablo Ave · go 0.6 mi Turn left onto 47th St- go 417 ft. (Destination will be on the left) Turn left at 8th St. - go 34 ft Parking available on the street There Is a Security Guard at the desk as you enter the building and he or she can direct them to the EOC. Joseph Robinson (510) 891-4908 office and (510) 499-7043 and Sue Chaewsky should be there also.
• • • •
Parking Entry Instructions
Metropolitan Transportation Commission
C-1 Fc.m 01'1 '1' :l i\1. l'!' l ~ 0 \/J.Y
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EXPLAN
Appendix C: Venue Information
Table C.6: ECCTA
Venue
ECCTAEOC
Controller (Agency POC) Ann Hutcheson (925-323-2308) Email - abutkb!lSQO\!!l!l~Q!a.org Address 801 Wilbur Ave., Antioch, CA 94509 Driving DlrecUona From CA 24-East: 1-680 N/Sacramento/Concord Slight right onto CA-242 N/State Route 242 N (signs for Concord/Pittsburg)- go 3.2 mi CA-4 EasVStockton Pittsburg- go 13.2 mi Take exit 28 for Lone Tree Way/A Street Exit- go 0.2 mi Turn left onto Lone Tree Way, continue onto A St.- go 0.9 mi Turn right onto Wilbur Ave- go 0.8 ml U-turn at Minaker Dr- go 0.1 mi,- venue will be on your left Parking Park in visitor spots Entry Instruction& Use main entrance
•
•
• • • • •
Table C.7: LAVTA
Venue Controller (Agency POC) Address DrMng Direction&
LAVTAEOC Dave Massa (925-960-7035) Email - [email protected] 1362 Rutan Ct. Livermore, CA 94550 From 1-580 E: Take the Portola Ave exit- go 0.4 mi Sharp right at E Airway Blvd - go 1.0 mi • Turn left at Rutan Dr - go 0.4 mi Continue on Rutan Ct- go 377ft Parking available in front of building Enter through front entrance
• •
Parking Entry Instructions
•
Table C.S: SFMTA
Venue
SFMTA EOC
Controller (Agency POC) Scarlett Li Lam (415-531-0997) Email - scarlelt.lam~:;fm!SJ-~Qill Address 1 South Van Ness Ave., gtn Floor, San Francisco 94103 Driving Direction& Public transportation recommended Parking Limited street and private parking Entry Instructions Arrive at 8 am. Sign in at front desk, Elevator to 8th floor; call controller upon arrival
Metropolitan Transportation Commission
C-3 FOH 01'1'1< :J.-\1. t:sE 01\J.Y
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Appendix C: Venue Information
Table C.12: MTC
MTCEOC
Venue Controller (Agency POC)
Radiah Victor (510-207 -0214) Email - t!l!~!>Q~!Dll;.~a.goy
Address
111 Grand Ave, Seventh Floor, Liaison Room Oakland, CA 94612
MTC will be utilizing the Caltrans Liaison room. Please see Table C.4, Cal trans D4 EOC, for information regarding driving directions, parking and entry instructions.
Metropolitan Transportation Commission
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EX PIAN
APPENDIX 0: PARTICIPANT COMMUNICATIONS DIRECTORY Please use the following directory to contact participating agencies. The directory is split into three separate sections.
The first section lists the numbers for each transportation agency. Several numbers are listed for each agency. When contacting an Emergency Operating Center (EOQ, please use the number listed as primary (will be listed first, if it has one). When contacting another department (other than the EOQ within your agency, please use the number listed as SIMCELL. Satellite phone numbers available at the time of publication are listed for each agency, if that agency has one. The second section of the directory is listed as the SIMCELL section. Please use these numbers to contact non-participating departments within your agency (these are the same numbers as listed in the transportation agency section as SIMCELL). Use the overflow number if the SIMCELL number you are attempting to contact is busy. It may also be used to contact agencies not listed in this directory. When contacting the SIMCELL, please be prepared to tell the person answering the phone what agency you are trying to contact. If a there is a difficulty in reaching an agency, department, or jurisdiction please contact SIMCELL control at 925-803-7835.
Metropolitan Transportation Commission
EX PLAN
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207
Appendix D: Participant Communications Directory
Table D.t: Participant Directory
Venue
Position
ECCTA
Number
Fax Satellite Phone (no talk group capability) Chief Executive OfficerJeanne Krieg Chief Operating OfficerSteve Ponte Chief Financial Officer Tom Harais Director of Administrative Services -Ann Hutcheson Director of Maintenance Rich Babcock Director of Marketing Mike FurnarY
ECCTA ECCTA · Cell# ECCTA - Cell# ECCTA ·Cell# ECCTA· Cell# ECCTA· Cell# ECCTA -Cell#
925-757-3563 881622417541 925-323-2315 925-323-2306 925-550-7602 925-323-2308 925-550-5317 925-813-2148
LAVT!r ' EOG . •' i . ..... ,•;-i"',::l=..t~·· · ' ·F'ax~~1 ~ ·u;; ;;,~; LAVTA• ''I"'~. ;· . ·;:;, '' '
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Planning Chief
415-701-5732 415-701-4493 415-701-5729 415-701-4757 415-701-4494 415-701-5723 415-701-5735 888-428-1897 2087 408-275-5632 y. 4
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Operations Chief Logistics Chief Finance PIO Ops control Center (OCC) COnference call Satellite Phone Satellite Phone DN EOC ': .··, ' ,,.I~
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D-3 FOR OI'J'ICI :\1. CS I ~ 0 :-.:J.Y
208
EXPLAN
